219,493+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bad administration and overly broad pre-existing condition determination
Embrace took way too long -- and engaged in no proactive follow-up -- to gather my dog's prior vet records and then took an overly broad view of my dog's preexisting conditions. I am very disappointed in Embrace and don't know why Forbes rated them so high.
Insurer: Embrace
By: Andy Hutcher
I didn’t like how complicated direct…
I didn’t like how complicated direct deposit is to set up. It takes way too long and the app is glitchy. I had to submit by direct deposit three times and it’s still pending for days despite a previous claim already being directly deposited.
Insurer: Healthy Paws
By: A h
Fast claim processing
Fast claim processing. And friendly customer service.
Insurer: Pumpkin
By: ChrisC
Helped my senior girl!
I’m grateful that not only does Pets Best insure senior dogs but when my senior girl had pancreatitis which resulted in thousands in vet bills all of my claims were handled and a refund was issued which gave me a lot of relief in a stressful time
Insurer: Pets Best
By: Nichole
Love the MetLife pet insurance.
Love the MetLife pet insurance. Quick return for claims😊
Insurer: MetLife
By: Pamela Peay
Easy claim process and quick payment
This interaction with MetLife was seamless and an improvement over previous ones. I uploaded my receipt and vet notes to the site, and within about 3 days I received reimbursement. It was a pleasure.
Insurer: MetLife
By: Rebecca
I appreciate how well they communicate…
I appreciate how well they communicate with me about my plan and any claims that I had. They reimbursed me promptly.
Insurer: Nationwide
By: Brady
It was not.too.expensive and now we can…
It was not.too.expensive and now we can get our dogs their shots
Insurer: Nationwide
By: customer
Quick to respond
Quick to respond. Good pricing.
Insurer: Pumpkin
By: Suzanne Theberge
Great Pet Insurance
I was happy and very pleased with the reimbursement I received for my chihuahua's medical treatment. I was kept updated via emails on the claim's process. Customer Service was courteous and helpful in assisting me with any questions I had. This is my first claim with Pets Best. Being on a budget, I feel confident that my little furry rescue is covered for me to hand his medical expenses. Thank you!
Insurer: Pets Best
By: Carmela