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Exceptional service
My experience with Trupanion since the beginning has been exceptional. From the ease of submitting a claim to the professionalism and compassion with your staff when I needed an answer to my questions especially in times of stress when you have a sick pet. I have already recommended your services to a number of my friends and will continue to do so with pleasure. You are the BEST!
Insurer: Trupanion Canada
By:
Easy and great service.
My pup was hit by a car and my vet submitted the claim for me. It was easy and no hassle.
Insurer: Trupanion Canada
By:
Happy customer
Prompt response and quick payment
Insurer: Trupanion Canada
By:
Renee was very courteous and professional.
Renee was very courteous and professional. He was ever so patient with me and enquired to ensure he was doing things correctly before he spoke to me about resolving my concerns! Totally awesome and refreshing! Thanks so very much! A valuable employee for sure! Sincerely, wendy Coles
Insurer: Trupanion Canada
By:
Great product
Sounds like a great product. Will wait and see when it comes time to file a claim.
Insurer: Trupanion Canada
By:
A life saved.
Thanks to you guys, we were able to give our pet the care they needed rather than having to put them down. Thank you
Insurer: Trupanion Canada
By:
The rep was fast and accurate to my inquiry.
The rep was fast and accurate to my inquiry.
Insurer: Trupanion Canada
By:
Claim for my 12 year old dog.
The response time once you submit a claim is excellent.
Insurer: Trupanion Canada
By:
Very satisfied with the coverage speed of claim approval and customer service.
Very satisfied with the coverage, speed of claim approval and customer service....concerned with the raise in monthly premium increase each year.
Insurer: Trupanion Canada
By:
We've had many many years experience with Trupanion now ranging from minor ailments to a very major situation involving kidney cancer in one of our dogs which resulted in Emergency surgery and months of follow up chemo and such.
We've had many, many years experience with Trupanion now , ranging from minor ailments to a very major situation involving kidney cancer in one of our dogs which resulted in Emergency surgery and months of follow up, chemo and such. Whilst we would have proceeded along that route regardless of the Insurance Coverage, it was nice to have Trupanion at our back throughout.
Insurer: Trupanion Canada
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