154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 01, 2021

Worst insurance ever

This is the worst insurance I have ever taken They haven’t paid a single dime on my claims and said they don’t have proper records and cancel my claim without any reason They are fraud , in every 3-4 months you get just one email saying we are processing but no new from them It’s money making business. No care for pet owners or pets Please don’t but ever this insurance

Insurer: Pets Best

By: Akansha

Useful
Verified April 01, 2021

Fast, Compassionate Service

I had to file several claims over the last couple weeks as my cat had a urinary blockage and then a UTI as a result of the treatment. Every representative I've spoken to has been helpful, efficient, and very friendly. I am very grateful to Trupanion for helping me cover the expenses and don't know where I would be without them!

Insurer: Trupanion Canada

By: Jenna

Useful
April 01, 2021

Great service and easy claims

I always have great service everytime I call and this last time was no exception. Filing my first claim was so easy and stress free. The App was easy to use and there is always someone available to answer all my questions with care and professionalism. Very impressed with Trupanion!

Insurer: Trupanion Canada

By: Rachel

April 01, 2021

Claims are easy to file and turn around…

Claims are easy to file and turn around time for reimbursement is usually in my bank within a day or two.

Insurer: Trupanion

By: Jan Lucas

April 01, 2021

I find this is the best pet insurance…

I find this is the best pet insurance they make the process of claims very easy and it is very affordable. highly recommend using this company if you are looking for pet insurance.

Insurer: Trupanion Canada

By: RUBY

April 01, 2021

Very good pet insurance company

Very good pet insurance company. Easy to deal and hassle free claims. Great customer service! However Canadian and US coverages seem different so read fine print regarding add-ons etc . if in Canada!

Insurer: Trupanion Canada

By: Riaz Bassari

April 01, 2021

Trupanion has saved me on multiple…

Trupanion has saved me on multiple occasions. They are quick and easy to work with. I added my checking information for a quicker method to be paid back. I have had excellent service and experience on the multiple occasions I have used them. I am always bragging and telling others about the perks of having pet insurance like trupanion.

Insurer: Trupanion

By: Lizz Weaver

April 01, 2021

Trupanion customer support is excellent.

Trupanion customer support is excellent. Very caring and supportive - they really want to help. We're so glad we chose Trupanion as our insurance for our pets and we recommend your company far and wide! Thank you!

Insurer: Trupanion Canada

By:

Useful
April 01, 2021

Trupanion has the best overall coverage for pets.

Trupanion has the best overall coverage for pets.

Insurer: Trupanion Canada

By:

Useful
April 01, 2021

Very helpful staff when I calledand the menu was very clear and easy to deal with.

Very helpful staff when I called,and the menu was very clear and easy to deal with...some menus are just too long and entailed, takes forever to wade through all the options. Jessica was very pleasant to speak with, as well as knowledgeable.

Insurer: Trupanion Canada

By:

Useful

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