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I chose ASPCA pet insurance because it…
I chose ASPCA pet insurance because it was a family member had recommended it, it was easy to understand the policy and offered the best coverage for what we needed.
Insurer: ASPCA
By: Cynthia Bradley
Easy process
Easy process, great coverage options.
Insurer: ASPCA
By: Cynthia Pendergraph
Assurance for Nala
I feel so secured for my Nala with Trupanion. There are no hassles with claims, everything is explained with clarity and, customer service is always with a smile
Insurer: Trupanion
By: Barbara Johnson
Enrollment
Just enrolled and it was super easy and very self explanatory..Thank you
Insurer: ASPCA
By: Johnny Jones
Claims are 25-35 day wait
I believe the point of insurance is not to worry about financial hardship for your pet. Claims takes too long and the excuse is that people are adopting pets and there is not enough staff to process claims quickly enough. I will be finding a new insurance.
Insurer: Pets Best
By: Ina
My claim was submitted and I received…
My claim was submitted and I received my payment the next day. I received an e-mail explaining the breakdown of the bill. Very fast service!
Insurer: Trupanion
By: Jean
It's so easy
Every time I call in, first thing out of their mouth was, "Is Milo (my little Beagle Boy) okay?" It makes me feel like my dog is the most important. It is so easy to work with them for whatever question or issue I have.
Insurer: Trupanion
By: Jessica Kling
Reasonable premiums, long reimbursement wait time
While the premiums are more reasonable than most comparable coverages, the customer service is lacking (you can tell even in the customer service responses on here.) It also takes way too long for reimbursement. I understand you state it takes up to 39 days but that doesn't change the fact that it is too long especially when payment needs to be made in full up front to the vet. My other pet has a different company and claims are reimbursement within a week on average and their customer service is stellar.
Insurer: Pets Best
By: SED
I have been happy with the claims process
The coverage and reimbursement process are thorough and fast. I've never had an issue with a claim. I've had this insurance for about 7-8 years. My only complaint is the premiums. My pet started at under $50 per month for the highest level of coverage. Now I pay over $100/month ( $108?) They have a lot of age limitations now and the premiums even for young dogs are quite high. I signed my new dog up with a different company, soley based on premiums. I chose as close to the same coverage as possible and it's $15 less per month than healthy paws would be. I made 1 claim, which was paid, but the process took a month longer.
Insurer: Healthy Paws
By: SED