210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Absolute shockingly rude…
Absolute shockingly rude representatives! I went to cancel my dogs insurance as the claim we made last year basically was added back onto the money we are paying this year (even though they say the increase each has nothing to with claims, we have two dogs with them and one dog hasn’t increased for the 2 years .. ironically we have never claimed with him) the service is shocking! I asked to cancel and they judge me! I told them details as to why and they would not accept the cancellation, to the point where I was sick of being interrupted and told them to cancel the policy now, to them saying fine, and saying it’s a mistake and then hanging up on me to then here a survey which i rated them poor! Fetch insurance … you don’t know what people are going through and your staff judging and talking to people like a piece of crap on their shoe is not acceptable! I will also be canceling my other pet and going somewhere else
Insurer: Fetch Canada
By: Jamie
Computer software update much improved claim submissions
New computer software makes submitting invoices and SOAP notes so much easier. Payout of covered claims has been much improved at less than 15-days and before a credit card bill comes due. Highly recommend.
Insurer: MetLife
By: Loretta Lutz
Fast and easy claims process.
Fast and easy claims process.
Insurer: Spot
By: Sue Jong
I have had 2 policy’s with Fetch for 9…
I have been a customer with Fetch for 9 years . I have insurance policy’s for my much loved 2 Labrador Retrievers. I have filed 3 small claims in the 9 years in which I was reimbursed under $300.00 At present even though my dogs are in excellent health & have been faithfully taken for their annual vet exams Fetch continues to increase my premiums to the point they have doubled. They offer to lower your premiums by reducing your coverage only to increase it even higher the next year. Their reason is because they are Labradors . How unfair is that to penalize a customer who has 2 healthy dogs & rarely filed a claim. This practice of collecting premiums for years & then pricing customers out of their policy when their animals reach a certain age is cruel & shows no customer loyalty.
Insurer: Fetch
By: d force
They keep raising prices with out…
They keep raising prices with out notice! I haven’t use this policy not one time!
Insurer: Embrace
By: Kim X
Always there if you have questions and…
Always there if you have questions and claims are reviewed and processed very fast!
Insurer: MetLife
By: Kristy Uhlan
MetLife Pet has been fantastic
MetLife Pet has been absolutely fantastic. My dog has just recently been diagnosed with a life threatening illness and they have gone above and beyond helping me through the process of providing claims and such. On a couple of occasions I didn't provide enough information on claims and the customer service reps were wonderful and caring and provided help.
Insurer: MetLife
By: Sharon Patterson
Easy, fast, hassle free
My first claim was fast, easy to complete, and hassle free. All I did was log in and upload my paperwork and I had a response in a few days time. Happy that I had the insurance and was able to get some help with my cat’s dental bill.
Insurer: Spot
By: JP
I have 3 cats and 1 dog
I have 3 cats and 1 dog
Insurer: Nationwide
By: customer
MetLife Pet Insurance has been great
MetLife Pet Insurance has been great. Got an 8 week old puppy and after we got her found out she was very sick with Guardia and hookworm. Took months, a lot of medication and vet appointments to get her better. The insurance paid us back for our claims within a week! I am very happy I have the coverage.
Insurer: MetLife
By: customer