209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service.
Very easy process. It was approved in minutes. Eased worry over emergency vet bills.
Insurer: Trupanion Canada
By: Annamay
Your staff is awesome and although I have not really had to use your service yet.
Your staff is awesome and although I have not really had to use your service yet. I would hope it would be as good
Insurer: Trupanion
By: Patti
Trupanion has been a reliable medical insurance provider for my pets for 10 years.
Trupanion has been a reliable medical insurance provider for my pets for 10 years. They promptly provide assistance, and they process and pay claims quickly. They are great! I highly recommend Trupanion.
Insurer: Trupanion
By: Judy
The few phone calls I have made over the past 5 years I have gotten misinformation each time.
The few phone calls I have made over the past 5 years, I have gotten misinformation each time. Basing my actions because of misinformation has caused a great deal of inconvenience and out of pocket costs that were covered by my policy! I really don't know if I believe any info anymore!
Insurer: Trupanion
By: Lucinda
Picked up the telephone when I called.
Picked up the telephone when I called. Extremely easy claim process. Very Very friendly representatives and piece of mind with my two dogs
Insurer: Trupanion
By: Ray
Not good not helpful.
Not good not helpful. Makes me question the policy and if I really need a insurance that isn't going to be there for pet when needed
Insurer: Trupanion
By: Michael
excellent customer service.
excellent customer service.
Insurer: Trupanion
By: Durland
TRUPANION is absolutely the best!
Can't beat the ease of filing claims and fast re-imbursements. We are so lucky to have TRUPANION for our insurance company.
Insurer: Trupanion
By: Emma
They refuse coverage for most injuries/ailments
My 2 year old dog tore her ACL, I hadn't had trupanion long enough for it to be covered, understandable, all of my other claims to them I have had to fight tooth and nail to get reimbursement. 9 months into paying for trupanion my dog tore her other ACL, now they are refusing to cover it because of the first injury, she is a liability... really?? Its not even the same leg so it isnt a preexisting condition..ISNT THIS WHY I HAVE PET INSURANCE? I do not recommend trupanion under any circumstance, it's a huge waste of money
Insurer: Trupanion
By: Brendan
I tried adding the preventative care…
I tried adding the preventative care when I signed up and it apparently didn't work. When I logged in for the first time, it says I have to wait a year to add this service. The website checkout process needs to be clearer so that customers can review and confirm all services before making payment.
Insurer: Spot
By: Marilee Malott