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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Although the agent was very courteous she could not respond to my questions.
Although the agent was very courteous, she could not respond to my questions. The claim (my first) is still in review after 11 days and I have no idea of how long it will take to respond to this claim.
Insurer: Trupanion
By:
Because Bess was very helpful and patient.
Because Bess was very helpful and patient.
Insurer: Trupanion
By:
Because I've received nothing but outstanding service in both claims and dealing with customer service.
Because I've received nothing but outstanding service in both claims and dealing with customer service.
Insurer: Trupanion
By:
customer service - everyone who I've talked to is so nice and fun to chat with.
customer service - everyone who I've talked to is so nice and fun to chat with. My dog and cat hasn't had any issues (thank you Lord) but my boyfriends dog needed a cap because her tooth broke and you guys were there to help out.
Insurer: Trupanion
By:
Everything about choosing trupanion was easy.
Everything about choosing trupanion was easy. Sheila answered all my questions. Never made me feel pressured and explained everything so I could make an informed decision! It was painless.
Insurer: Trupanion
By:
finding out things not covered during an emergency
finding out things not covered during an emergency
Insurer: Trupanion
By:
Friendlyquick and funny
Friendly,quick and funny
Insurer: Trupanion
By:
I am extremely disappointed that the policy increased from less than $35 per month to $120 per month due to moving from Maryland to Florida.
I am extremely disappointed that the policy increased from less than $35 per month to $120 per month due to moving from Maryland to Florida.
Insurer: Trupanion
By:
I think it's the best pet ins.
I think it's the best pet ins.
Insurer: Trupanion
By:
I’ve never had to do any insurance claim in my life.
I’ve never had to do any insurance claim in my life. This is my first time, and I was easy to do through the app, I spoke to a real person when I had questions and didn’t feel stupid for asking. Also, my first claim went through in under 2 days and when I spoke to someone they really seemed genuine and helpful.
Insurer: Trupanion
By: