210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spirit is doing well
Nationwide did an excellent job in processing Spirit's claim.
Insurer: Nationwide
By: Edward
Easy to work with but rates get quite extreme as your pet ages!
Very efficient claim process but was shocked when my annual policy went from around $1000 to $1800 the next year! Seemed liked an unreasonable percentage of increase.
Insurer: Nationwide
By: Jo
"The communication and updates received on our claims was helpful and we felt that you cared."
Grateful!
Insurer: Embrace
By: RHONDA
Pet Insurance is worth every penny
Great company and the service is wonderful.
Insurer: Nationwide
By: Erin
Excellent and fast service.
I recommend Nationwide pet insurance, happy with the service.
Insurer: Nationwide
By: Larry
Fantastic coverage!
Never have had an issue. I have recommended vpi to many people.
Insurer: Nationwide
By: Carol
I recommend pet insurance to everyone I know
I have had pet insurance since before it was cool. 15 plus years I believe. Nationwide used to be called VPI. I appreciate having the ability to tell the vet to "go ahead and do that test, she has insurance so I don't worry about cost". It's good to know I can treat my pets with the best available medicine. We have had root canals, eye problems, surgeries, one time incidents or accidents all paid no problem with our nationwide plan. I tell everyone who wants to listen that their dogs should have health insurance. We had a significant rate hike on our older dogs policy this year and almost canceled it, but I'm glad we did not because it has almost paid for itself with her eye problems this year. I love the Vitus Vet app and ease of submitting claims on the go. Reta collab there!
Insurer: Nationwide
By: T
Excelent service, smooth, friendly, efficient, fast. I felt very confidente feeling that you have Mariana´s back! Happy!
You guys rock, everything has been so good using your services the only and first time I needed it.
Insurer: Nationwide
By: Pablo
The worst!
I have had pet insurance for years with another company and because of their reviews I changed. What a mistake!! I had a Doberman that was diagnosed with kidney failure. It took forever to get his er visit paid. They want all kinds of notes that vet's don't do. As my vet said I'm done I'm out of the insurance business. I supplied them with by bill, codes and the notes that were available on the file. It's been a month and I still have not been paid on my puppies death. I always upload all forms and add notes to make it simple. I have spent hours on the phone with customer serve and they are nice but NOTHING gets done. Horrible! I cancelled my other dogs and went back to my old company that this would have been paid in 3-5 days .
Insurer: Healthy Paws
By: Dee
Thanks for fast clains processing
Over the past year, Nationwide as significantly improved it's claim submission and processing process. I used to dread filing claims for Hawk, our now seven year old golden retriever National Amateur Field Champion and family member. I was really surprised to find that submission process had been significantly upgraded, and that the turn around time for processing and paying claims shortened. Given that Hawk required ongoing monitoring and treatment for Ehrlichia, the expedited processing and payment process is greatly appreciated.
Insurer: Nationwide
By: Elizabeth