217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Get your vets records yourself to speed reimbursement up
This is the first time I've purchased pet and wellness insurance and I'm a senior citizen. I'm glad I did since my new puppy has had multiple visits to vets here in Hawaii for a suspicious lump. She even had to have a specialist ultrasound. Pets Best has paid for everything as expected, usually in a timely manner. Just be sure you use a vet that is willing to provide and fax/email all medical records when asked. That is normally the only thing that delays payment. I finally asked my vet for a copy of my dog's full medical record. Now every time we have a visit I ask for an update on the records. That way I can just send it to the insurance company myself and not make them ask the vet to them. It really speeds the process up. As long as PB gets the right paperwork they pay quickly.
Insurer: Pets Best
By: Linda M.
The telephone person was great at…
The telephone person was great at answering questions and making the application process easy for me. She allowed me to pay the bill in its entirety. Well trained and personable. Thank you.
Insurer: Nationwide
By: Linda Florendo
Claims Processed Quickly
Spot Pet Insurance processed my claims in a timely manner. From the time I sent the information needed to process the claim, I wasn’t expecting for my claim to be processed as quickly as it was. I would recommend Spot Pet Insurance for your pet.
Insurer: Spot
By: Elaine
I was very impressed with this…
I was very impressed with this Insurance. I submitted receipts, received almost an immediate response back that they had received it and within two days I had payment! The human insurance world could learn a thing or two from you! LOL!
Insurer: Pumpkin
By: Kim
Great options for Toy dog breeds
Quick responses, user friendly portal, great options for a toy breed like my furbaby.
Insurer: Prudent Pet
By: Lee Ann Swartzentruber
Haven’t used it that much
Haven’t used it that much, but we are pleased we chose SPOT for our dogs.
Insurer: Spot
By: Gary & Sandy Haltom
BEWARE
BEWARE! My policy renewed with no Notification it was about to renew -or- that it was increased nearly 65% more than last year's Policy -or- that the money was automatically charged to me! Embrace Customer Service tried to justify this to me by apologizing, but did nothing about it. The Rep tried to re-quote my Policy and it automatically reverted back to my previous cost BUT then told me it was a mistake due to a computer glitch! Unethical, sleezy, underhanded business. Think twice before signing on with EMBRACE.
Insurer: Embrace
By: Abused Policy Holder
Life saving
My young, healthy, happy dog became suddenly ill requiring emergency hospitalization and life saving medical treatment and surgery. If I didn’t have this insurance, I may not have been able to continue the treatments. But he is home and recovering. It was easy to submit the claim in the app and reimbursement was processed in a timely manner.
Insurer: Spot
By: Donna