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The customer service was outstanding.
The customer service was outstanding. Joe was knowledgeable, professional, and answered all of my questions without hesitation. he made me feel very comfortable in my decision when I had all my questions answered.
Insurer: Trupanion
By:
The prices are very reasonable.
The prices are very reasonable. And everyone in customer service is very nice and seem to be concerned or care about your pet.
Insurer: Trupanion
By:
their very nice to talk .
their very nice to talk . they answer your question when you call them. and they care about your pet.
Insurer: Trupanion
By:
They are always prepared to provide a response and an explanation.
They are always prepared to provide a response and an explanation.
Insurer: Trupanion
By:
They're real - real help with real people.
They're real - real help with real people. They're open and honest and know what they're getting into with a claim and how to handle relationships with their customers.
Insurer: Trupanion
By:
This was the best customer service I've ever experienced!
This was the best customer service I've ever experienced!
Insurer: Trupanion
By:
Though I have not understood the rationale of every response I have accepted your decisions because you have been so quick and helpful.
Though I have not understood the rationale of every response, I have accepted your decisions because you have been so quick and helpful. All the people at Trupanion have been very courteous and helpful as we have dealt with the illness of the little dog we love. My husband and I are glad that we took out policies on our two Dachshunds when they were young just in case they developed some health issue.
Insurer: Trupanion
By:
Timely and friendly help
Timely and friendly help
Insurer: Trupanion
By: