154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 20, 2021

appropriate

appropriate

Insurer: Trupanion

By:

Useful
Verified May 19, 2021

Easy claim submission, fairly fast processing

Good service, relatively fast processing on painlessly submitted claims.

Insurer: ASPCA

By: Dan Caligor

May 19, 2021

I switched to Lemonade

I switched to Lemonade. The reason why - Without any claims filed for 3 years, my premium went up by 70%. Most of all, I experienced difficulties canceling the policy. As instructed, a written cancellation request was submitted but then it wasn't canceled. Instead, i received an email saying that I need to log into my online account to complete the cancel process. I logged in but then it says to submit a written request by email. God..I had to call the customer service and finally connected with them after a 10 minutes wait.

Insurer: Healthy Paws

By: Hyunah Kim

Verified May 19, 2021

Nice customer service

Nice customer service

Insurer: Prudent Pet

By: customer

May 19, 2021

Everything an insurance company should be.

The claim was easy using the app. Customer support was friendly. Payout explanations were detailed. Payout chqs arrived fast. No hassle. Exactly what you would want from an insurance company. Waiting for Trupanion to branch out into car insurance as they’d revolutionize it. :)

Insurer: Trupanion Canada

By: Wayne Slater

May 19, 2021

My dog was recently neutered and he had…

My dog was recently neutered and he had a non-descended testicle. As such the surgery was more expensive than a straight forward neuter. It included abdominal surgery as well as a routine neuter procedure to remove the descended testicle. The surgery costs appear to be restricted to a typical neuter cost. I have been on hold 25 minutes to attempt to discuss this with customer service, and I still have no response.

Insurer: Pets Best

By: Kristi Smedley

May 19, 2021

Trupanion made it possible for me to…

Trupanion made it possible for me to take care of my dog without EVER worrying about the money. The people at Trupanion are extremely nice, knowledgeable and empathetic.

Insurer: Trupanion

By: Jill Cohn

May 19, 2021

Pet insurance

Trupanion has a great,knowledgeable team that is always available to answer any questions. The peace of mind you have with them is priceless. Wendy.

Insurer: Trupanion

By: Wendy Singelmann

Verified May 19, 2021

excellent cuastomer service

excellent cuastomer service

Insurer: Spot

By: Julie Radermacher

Verified May 19, 2021

Nice people

Good customer service

Insurer: ASPCA

By: Lashawn Brown

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