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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Ashley has great customer service skills and was very helpful!
Ashley has great customer service skills and was very helpful!
Insurer: Trupanion
By:
Because the representatives are always friendly and hellpful
Because the representatives are always friendly and hellpful
Insurer: Trupanion
By:
Fast processing but I have not received a check yet
Fast processing, but I have not received a check yet
Insurer: Trupanion
By:
Great customer service
Great customer service
Insurer: Trupanion
By:
I’m currently appealing a claim.
I’m currently appealing a claim. So I’m not happy in the moment. However, you have been very good in the past.
Insurer: Trupanion
By:
Kelsey was perfect.
Kelsey was perfect. She answered my questions to my satisfaction and took time to explain the insurance program.
Insurer: Trupanion
By:
My call was answered quickly and my question was answered concisely during one call.
My call was answered quickly and my question was answered concisely during one call.
Insurer: Trupanion
By:
My dog has had multiple issues and TruPanion has always come through.
My dog has had multiple issues and TruPanion has always come through. The website portal is great, and I just used the 'chat' feature which worked great also. The customer service rep's have always been sympathetic and thoughtful when referring to my dog.
Insurer: Trupanion
By:
Online chat was able to answer all my questions about the coverage summary.
Online chat was able to answer all my questions about the coverage summary.
Insurer: Trupanion
By:
Patrick was very helpful genuinely understanding and knowledgeable!
Patrick was very helpful, genuinely understanding and knowledgeable! I always receive great customer care when calling TruPanion and my calls are answered almost immediately.
Insurer: Trupanion
By: