154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
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10,775 reviews

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Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

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Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 20, 2021

Ashley has great customer service skills and was very helpful!

Ashley has great customer service skills and was very helpful!

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Because the representatives are always friendly and hellpful

Because the representatives are always friendly and hellpful

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Fast processing but I have not received a check yet

Fast processing, but I have not received a check yet

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Great customer service

Great customer service

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

I’m currently appealing a claim.

I’m currently appealing a claim. So I’m not happy in the moment. However, you have been very good in the past.

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Kelsey was perfect.

Kelsey was perfect. She answered my questions to my satisfaction and took time to explain the insurance program.

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

My call was answered quickly and my question was answered concisely during one call.

My call was answered quickly and my question was answered concisely during one call.

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

My dog has had multiple issues and TruPanion has always come through.

My dog has had multiple issues and TruPanion has always come through. The website portal is great, and I just used the 'chat' feature which worked great also. The customer service rep's have always been sympathetic and thoughtful when referring to my dog.

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Online chat was able to answer all my questions about the coverage summary.

Online chat was able to answer all my questions about the coverage summary.

Insurer: Trupanion

By:

Useful
Verified May 20, 2021

Patrick was very helpful genuinely understanding and knowledgeable!

Patrick was very helpful, genuinely understanding and knowledgeable! I always receive great customer care when calling TruPanion and my calls are answered almost immediately.

Insurer: Trupanion

By:

Useful

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