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Very easy to submit claim online
Very easy to submit claim online. Fast payment by check. Glad we went with SPOT vs. the other pet insurance companies.
Insurer: Spot
By: Brian
No response on a simple question
No response on a simple question. I sent an email of wanting to cancel. From lack of response to an email from the day after I signed I am afraid I will have delayed responses for coverage.
Insurer: Prudent Pet
By: Greg
Raise your rates every year.
First I say when I initial insured my dog with them everything seemed fine. Responsive customer service and the like. Then after the first year with no claims raised my rates $5 per year 45-50. My dog was 1 year old. Since that time they have raised it every year. He just turned 5 and they have now raised it to $87 for 2021. I have filed one claim in the 5 years I have had him. This is a complete RIPOFF. So just to see what would happen I went back to their website and entered a factious pet with the same information as my dog, current weight and age with the same benefits. The quote I received ..... $47 ?????? So they get you on the hook and then increase your premiums every year. What a scam. I'm not real sure how they end up with such high rating every year. They probably have people or employee pad their reviews. Unless you like getting ripped off I would recommend not using them.
Insurer: Healthy Paws
By: TD
Excellent service
Our French Bulldog sustained a serious back injury recently. Healthy Paws pet insurance completed the claim quickly and with compaction. They stayed in contact with us during the whole process. Pua, our frenchie needed a emergency back surgery. Our out of pocket expenses were reimbursed a few days after the claim was closed. Healthy Paws has been wonderful during this stressful time. We are hopeful for a full and speedy recovery for Pua.
Insurer: Healthy Paws
By: Mike
Easy process
Just purchased pet insurance for my bulldog Bella. The process was very easy to do. Hoping I wont have to use it but it gives me piece of mind that it is there should we need it.
Insurer: ASPCA
By: Heather Jones
Good customer service
Good customer service. Waiting for payment of my first invoice. Happy with aspca.
Insurer: ASPCA
By: Jaques Morin
It was quick and easy to get coverage
It was quick and easy to get coverage
Insurer: ASPCA
By: Mark Gill
Easy to understand online tool for calculating coverage and monthly rates!
The ASCPA online tool for calculating rates and coverage convinced me to sign up. The process was clear and simple.
Insurer: ASPCA
By: Toni Snow
Appreciate that you took the time to…
Appreciate that you took the time to review my claims and revised the amount as both pups received the same diagnostic testing. Well done and I’m pleased with the outcome. Peggy
Insurer: ASPCA
By: Peggy Burnley
Healthy Paws is a great pet insurance that I would recommend to any pet owner!
Our Rescue dog Scruffins was diagnosed with epilepsy last year and has had numerous trips to the hospital and is on multiple medications to try and help limit his seizures. Healthy Paws has been a lifesaver for my wife and I! They are incredible quick responding to inquiries and processing claims and sending out checks. We have never had any issues with them and we often talk about what a great company they are and how efficient they are. The other thing that is great about Healthy Paws is that they really seem to care. After Scruffins has spent time in the hospital or they notice that there have been several claims they reach out to us to see how he's doing and always wish him well and that personal touch really helps make a big difference. Scruffins is a beloved member of our family but it hasn't always been easy on us or him given his medical issues. Healthy Paws has really eased our stress and anxiety knowing how on top of everything they are.
Insurer: Healthy Paws
By: Gregg