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Always great service
Always great service
Insurer: Trupanion
By:
always have a great experience always answer my questions timely in response of claims and staff in chats.
always have a great experience , always answer my questions, timely in response of claims and staff in chats. highly recommended
Insurer: Trupanion
By:
amazing customer service
amazing customer service
Insurer: Trupanion
By:
I have been with Trupanion for over 10 years - My dog Barry had ACL surgery on both rear legs then went into renal failure at the end of his days meaning that he spent several days in hospital.
I have been with Trupanion for over 10 years - My dog Barry had ACL surgery on both rear legs, then went into renal failure at the end of his days meaning that he spent several days in hospital. My other dog, Austin, just underwent emergency surgery for a ruptured tumor on his spleen, again resulting in a hospital stay. Trupanion took the additional stress out of having to find payment for all the services by working with the facilities and pre-approving the procedures extremely quickly. I only had to worry about finding the initial deductible and resulting co-pays. Any questions that I have ever had have been answered quickly, and their staff are all professional and extremely personable at the same time. I have recommended Trupanion to multiple people, some of whom became very happy customers, and I will continue to do so - They are a great company.
Insurer: Trupanion
By:
Questionable increases on rates
I’ve had my pet insured with Healthy Paws for almost 5 years and overall they’ve covered much less than half of my emergency visits I’ve had. They’ve been increasing my monthly rate every year now, most recently almost double the current monthly. Most likely they’ve taken into account the age of my pet and trying to get me to quit the policy so they can profit from my previous years of coverage. They advertise how much you save you and care about your pet but the bottom line is that they’re an insurance company that is only looking out for their bottom line. I suspect this probably goes for many of their competitors. Ultimately if you can afford it it may be worth it to buy insurance for your pet but not with Healthy Paws due to their recent price increases.
Insurer: Healthy Paws
By: George
The process took longer than expected…
The process took longer than expected but the direct deposit worked great. They did keep us informed of the delays which was helpful.
Insurer: Pets Best
By: Gerry P
So glad I purchased Healthy Paws Pet Insurance
I am so glad I chose Healthy Paws pet insurance for my dog. It is simple to file claims and they have been very responsive. Fast reimbursement as well. Wish I had purchased Healthy Paws insurance for my last pup.
Insurer: Healthy Paws
By: Abby
Super Happy
My claims are completed in a timely matter and the I receive friendly customer service. I've used a few other pet insurance companies and this has been the best one!
Insurer: Embrace
By: Brittany Doran
We may have lost our girl without Trupanion
Somehow our one year old puppy got ahold of a rib bone. We do not feed them any human food or give them bones as treats so she must have gotten it out of the trash or off the counter without us knowing. She needed an exploratory laparotomy procedure done and the hospital gave us a $5-6,000 estimate. Without Trupanion insurance I wouldn’t have felt comfortable or really been able to approve that and move forward. We wouldn’t have been able to afford that treatment for our baby without knowing it was coming back. So now we are home with our baby girl and she is healing well and our claim has already been approved and going to be direct deposited to our bank account!!
Insurer: Trupanion
By: Dana
My claims took at bit long
My claims took at bit long, but they always kept me informed and they always take excellent care of my pet claims. I love Pets Best.
Insurer: Pets Best
By: Carolyn