225,054+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exceptional
Healthy Paws has been exceptional with all of my canines health issues! We are truly blessed to have such a great insurance supporting us! They are quick, and the process is very easy!
Insurer: Healthy Paws
By: Glori Laurenne
Happy pet mom The person was very helpful and…
The person was very helpful and professional.
Insurer: Nationwide
By: Lisa Saccoccio
Absolutely terrible experience—they would rather accuse you of fraud than do basic math
I’ve been a great member for 2 years and have always paid my premiums on time, but the moment I submitted a major claim, they completely failed me. I submitted an authentic, direct invoice from my vet. Because the bill had split charges—an initial charge and an additional charge from the same visit making up the rest of the total—Spot's claims department lazily called the vet, only verified the initial amount, and immediately slapped a "Determination of Fraud" on my account and canceled my policy. They didn't even bother to look at the final, itemized ledger or reconcile the total amount. Instead of doing a basic billing reconciliation, their immediate default is to call their paying customers liars. I have provided the complete ledger and bank statements proving the full cleared payment. I will be taking my business to an insurance company that actually values its customers and handles claims with basic competency. Save yourself the stress and the insulting accusations. Avoid Spot Pet Insurance at all costs.
Insurer: Spot
By: EM
Efficient easy to understand salesperson
Efficient easy to understand salesperson
Insurer: Nationwide
By: customer
Morgan was great answered all my…
Morgan was great answered all my questions Perfect…
Insurer: MetLife
By: DARYL PARTLOW
The length of time it takes to be reimbursed for a claim is excessive.
The length of time it takes to adjudicate and pay claims is excessive at best. However, when a claim qualifies for priority the claim is expedited. I don’t find waiting 2 weeks and sometimes longer to be reimbursed as satisfactory.
Insurer: Pumpkin
By: customer
Great customer service and…
Great customer service and responsiveness to claims
Insurer: Spot
By: Yves Chu
All 4 of my cats are insured by MetLife
I have my other three cats insured with you and you have been helpful, fair and reliable....
Insurer: MetLife
By: Nancy Sacks