209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
Eileen (sp?) took excellent care of me answering all my questions completely and competently. Very pleasant young lady and I would consider her an asset to your company…if you don’t already!
Insurer: Fetch
By: Judy Beard
The claim process was efficient and easy.
The claim process was very easy. The reimbursement was very prompt.
Insurer: Spot
By: Linda Jones
Great communication and response time
Great communication and response time
Insurer: MetLife
By: Gustavo Rodriguez
Delaney was amazing and showed Kindness…
Delaney was amazing and showed Kindness and Compassion when I explained why I was late with a payment. Card Compromised Family Emergency that needed my full attention...all better now. We updated my info. She was so friendly and easy to talk to. Delaney is Amazing and very much appreciated by me. THANK YOU DELANEY
Insurer: Prudent Pet
By: Shannon McDougall
I m glad I found your company so I…
I m glad I found your company so I could join the opportunity to protect my furry friend. Its a pleasure to be part of you team.
Insurer: Prudent Pet
By: Walt
Phone and internet assistance worked…
Phone and internet assistance worked great together, it complimented each other and made my decision easier and confident.
Insurer: MetLife
By: Francisco Rodriguez
Claim process
Speed of claim reconciliation has been amazing. The ease of submitting our claim was straightforward. When dealing with a dog who is sick, this makes all the difference to a worried family.
Insurer: Pumpkin
By: Barry
Healthy Paws Pet Insurance DON'T DO IT!
I’m writing this review so no one else has the same experience I did with Healthy Paws Pet Insurance. I insured my cat in December 2020 and faithfully maintained coverage for over five years without ever filing a claim. In January 2026, my cat suddenly became very ill. I submitted two claims—one from my regular veterinarian and one from the emergency hospital, where we ultimately tried everything to save his life. Sadly, my cat had to be put down. While Healthy Paws did pay the emergency hospital bill, they denied the much smaller vet bill, claiming it fell under a “waiting period.” Their stated waiting period is six months, which had long passed since I had continuous coverage since 2020. Their reasoning was that they had no prior vet records on file, so they treated this as if the waiting period still applied. This makes no sense and feels incredibly misleading. A waiting period should be based on when coverage begins—not whether or not you’ve previously submitted a claim or provided records years later. For comparison, I also have four dogs insured through Trupanion, and their waiting periods are clearly defined and based strictly on policy start dates—not claim history. After paying premiums for years, to have a valid claim denied under these circumstances is extremely frustrating and, in my opinion, unacceptable. I would strongly caution anyone considering pet insurance to look carefully at other, more transparent and reputable companies before choosing Healthy Paws. ⸻ I
Insurer: Healthy Paws
By: Justina Isaacs