154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
I cannot express my gratitude to pet…
I cannot express my gratitude to pet best best They covered all the veterinary expenses for my dog I will renew every year with pets best I tell everybody what an amazing company this is
Insurer: Pets Best
By: Debbie Hicks
Great insurance if u want to get ripped off
Great pet insurance if you want to get ripped off. The first year was great then they increased the rate by 1/3 % even though they claim your price is locked in. Go elsewhere!!!!
Insurer: Trupanion
By: Angie
Compassionate and understanding staff…
Compassionate and understanding staff everytime I call. Sent me a sympathy card after my pet passed away. Quick to receive money back. Easy to submit claims!
Insurer: Trupanion
By: Christi Dorrell
Everyone was nice and caring
Everyone there has always treAted me with Care and kindness
Insurer: Figo
By: Barbara
20 yrs of premiums equals ZERO customer…
20 yrs of premiums equals ZERO customer loyalty We were told we had met our deductible. only to find out that someone at the company had entered a claim in the wrong place, therefor we protested and were told the "review" could take 30 to 90 days before resolution. Our dog has been diagnosed with a cancerous growth that requires immediate attention. We are seniors on a fixed income and were counting on the company to expedite Our "review", no can do, not their policy no empathy for us or our beloved pet. Terrible Customer Service Will drop them ASAP. Not even rated in the top 10 companies. Caveat Emptor
Insurer: Pets Best
By: RICHARD HANSON
Timely response (while dog was under…
Timely response (while dog was under anaesthesia); excellent coverage!
Insurer: Trupanion Canada
By: Lorna Walsh
I recommend to everyone who asks!
I have Trupanion coverage for both my girls, and actively use it for both. They are female labs, one just turned 8 and one is 2. The youngest has allergies and needs monthly injections which are covered by Trupanion and the 8 year old is going through a costly diagnostic process due to reflux. Trupanion pays my vet immediately (once you have met your deductable) and takes most of the financial stress off of us when making decisions on caring for our girls health. I recommend it to everyone I talk to who asks me about it! My initial thoughts were this coverage was for the "big stuff" however we are 8 months or so into this reflux issue and the $500 or $600 tests, meds and prescription food add up in a hurry. With the 2 year old she's had allergies from a pup so that has also added up. What's the saying....you don't need it till you do? So true!
Insurer: Trupanion Canada
By: Tisha Koebel
Don't Buy This Insurance
I am not normally someone who writes reviews or complaints of a business, but Pet's Best Insurance was so egregious in their blatant lack of service, I need to warn others they are nothing more than a scam. They claim their policies cover basic veterinary care and diagnostics, yet they deny every claim submitted to them without any honest or thorough reasoning. So if your pet has a more serious issue, definitely don't count on them covering anything. Their business model is quite clearly to be the insurance company who denies all claims and keep collecting their monthly rate until the policy holder cancels. They never pick up the phone, are impossible to correspond with, and take weeks to review any claims filed. Do not buy this insurance! They will not help your pet and are only trying to take money from you.
Insurer: Pets Best
By: Christopher
I needed this insurance only a few…
I needed this insurance only a few time, was was paid promptly. Customer service is excellent.
Insurer: Trupanion
By: Maria
Trupanion is Outstanding! quick response to a claim, customer service was top notch
1st claim and I have no regrets with Trupanion! Customer service was kind, supportive & professional and the claim was easy to file, the explanation of coverage was easy to understand. I am so pleased with the service and coverage with my 1st claim!... it just confirmed we made the right choice for my dog!
Insurer: Trupanion
By: Lisa