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Megan was very nice and very personable!
Megan was very nice and very personable! She answered all my questions quickly and effectively
Insurer: Trupanion
By:
Very knowledgable staff, easy to sign up
Michael was awesome, very knowledgable, patient and informative
Insurer: Trupanion
By:
My first time using your service not sure how all will turn out .
My first time using your service not sure how all will turn out . Your customer service was very helpful and Tiffany was friendly and very helpful with my questions.
Insurer: Trupanion
By:
Nathan was so helpful and concerned about my issues.
Nathan was so helpful and concerned about my issues. Thank You
Insurer: Trupanion
By:
Putting a claim in is ABSOLUTELY not user friendly at all.
Putting a claim in is ABSOLUTELY not user friendly at all.So much so thinking of dropping Trupanion.Have to go back and forth just to find out if your plan covers it. Very frustrating to use the app.Not sure if it’s worth it.
Insurer: Trupanion
By:
Hard sell for lower deductible over the phone, annoying.
The people on the phone are oppressive and annoying in a nice voice.
Insurer: Trupanion
By:
Trupanion is very transparent everything I was told prior to signing up is true
Trupanion is very transparent everything I was told prior to signing up is true
Insurer: Trupanion
By:
Vanessa was very helpful and was able to make the changes I needed quickly but in a courteous and friendly manner.
Vanessa was very helpful and was able to make the changes I needed quickly, but in a courteous and friendly manner.
Insurer: Trupanion
By: