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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Matt was excellent and Very understanding of my frustration with the situation i was dealing with.
Matt was excellent and Very understanding of my frustration with the situation i was dealing with. He said he would make sure to fix it and call me back later in the day which he did exactly that, and even was able To call me back ten min later as i was on the phone with the surgeon re my dog. I cannot even really think of anything that could have improved my customer experience, which i rarely ever feel that way about an experience with a company where i had a real issue. Matt is the kind of person you want to keep as an employee!
Insurer: Trupanion
By:
Representative was friendly and efficient.
Representative was friendly and efficient.
Insurer: Trupanion
By:
Responsive and informational interchange to address my concern.
Responsive and informational interchange to address my concern.
Insurer: Trupanion
By:
Quality Policy and Cost Effective
The quality of the policy and price.
Insurer: Trupanion
By:
They helped me greatly when my companion was sick
They helped me greatly when my companion was sick
Insurer: Trupanion
By:
Very helpful and knowledgeable
Very helpful and knowledgeable
Insurer: Trupanion
By:
Very polite informative and patient.
Very polite, informative and patient. Had the answers to all my questions.
Insurer: Trupanion
By:
Very responsive.
Very responsive.Had some trouble with the website as it was not working correctly
Insurer: Trupanion
By:
Well it has helped with regard to one of our dogs expenses.
Well it has helped with regard to one of our dogs expenses.
Insurer: Trupanion
By:
Cuz the staff is always knowledgeable and kind
Cuz the staff is always knowledgeable and kind
Insurer: Trupanion Canada
By: