218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick turnaround on claims!
Quick turnaround on claims!
Insurer: MetLife
By: customer
Easy to submit and quick turnaround
Easy to submit and quick turnaround
Insurer: MetLife
By: Julia Corbett
Easy to submit claims.
Easy to submit claims.
Insurer: MetLife
By: customer
Great and caring associate
Pleasant associate who looked into my concern immediately and came back with the resolution that it appeared the original claim determination was incorrect and was being resubmitted for review again. Also expressed concern about my dog and hoped the issue would be resolved soon. Caring attitude.
Insurer: MetLife
By: customer
I am grateful that many required…
I am grateful that many required services were covered. However, one cat had evidence of arthritis as he aged although no treatment was required. When he needed treatment, claims were denied as a preexisting condition. That is really unfair since as we and our pets age, there are naturally occurring conditions. To deny coverage is just so unfair and inconsistent with all data on the aging process.
Insurer: MetLife
By: customer
Communicates promptly and messages are…
Communicates promptly and messages are understandable. Claims reviewed and addresed efficiently and quickly.
Insurer: MetLife
By: Jolene
Always a very quick response and…
Always a very quick response and accurate with all of our claims.
Insurer: MetLife
By: Emrick Jenkins
Did what was promised
Did what was promised. Got the insurance within 14 days after Vet visit and the covered items were paid within days.
Insurer: Pumpkin
By: Ann
Easy to work with
Easy to work with no issues so far only drawback is having the records everytime I submitted a claim
Insurer: MetLife
By: JustAnswer Customer
Great company
Great company. Good customer service. App is helpful. They cover everything they say they will.
Insurer: MetLife
By: customer