217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot has made this process simple
Spot has made this process simple
Insurer: Spot
By: Nicole Garavaglia
Horrible
Horrible. They don't want to insure rabbits. They consider gi stasis preexisting. Would not recommend
Insurer: Nationwide
By: Lisa Copeland
Lifelong Customers
We’ve used them for years for our two dogs. It’s been pricey, but worthwhile for us. We’ve used it for numerous ER visits and surgeries with quick turnaround times.
Insurer: Pets Best
By: Miller
The experience was made user-friendly
The experience was made user-friendly, easy to understand, and quick, thank you!
Insurer: MetLife
By: Furbaby Mom
Quick response to claims.
Quick response to claims.
Insurer: MetLife
By: Borrego
Really easy software and family plans…
Really easy software and family plans which is great.
Insurer: MetLife
By: Susan Boyer
Ridiculous
I submitted my claim for a medication and it came back denied and stated not on their list. They had reimbursed for this liver medication before and it is on their list. I called and it took me 40 minutes to get a human on the telephone that said it had been denied in error and she would resubmit for a HUMAN to reevaluate. I submitted the claim on March 1,2026 and just got email stating I was being reimbursed on April 14,2026. The amount of time you are on hold for a human to answer in customer service is HORRIBLE. A month and half for a claim is even worse. I loved Pets Best when I first got it 8 years ago but now if not for the pre existing to switch I would definitely switch companies.
Insurer: Pets Best
By: Lee Ann Mathis
Embrace worked for purpose purchased
While the cost of the insurance is probably too high - It is probably too profitable for the company; the purpose of preventing a catastrophic expense with out pet worked well. Embrace did what was promised. The on the phone staff support regarding claims was great.
Insurer: Embrace
By: Tom
Been with Embrace a few years and it’s…
Been with Embrace a few years and it’s the the 1st claim all went smoothly.payments on time .sign up for straight into your account cheque takes a lot longer.
Insurer: Embrace
By: Mr s asprey