216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Paying two payments in one month it's hard for someone at poverty level trying to do the right thing.
I am at poverty level and it is hard for me to make the original payment and the other premium payment in the same month to sign up... Because of this my cats and I will be lacking until next month.
Insurer: Nationwide
By: customer
It was a pleasant experience
It was a pleasant experience. We only got the cords mixed up once. The elks are only good to us beyond belief. They are only a pleasure to work with.
Insurer: MetLife
By: Suzanne
Highly Recommend Pumpkin Pet Insurance
Claim processed quickly! When I called with questions, a real person answered immediately and was incredibly nice and answered all my questions. I highly recommend Pumpkin Pet insurance!
Insurer: Pumpkin
By: Julie
Appreciation
It’s been a relief to have Pumpkin Prt Ins. at our backs over the past 4 years. Thank you! Laura
Insurer: Pumpkin
By: Laura
The money was wired extremely fast
The money was wired extremely fast, the claims went through in a week. I was expecting at least a month to collect a check, I am impressed. Now only if my dog would stop needing to see the vet.
Insurer: MetLife
By: customer
ASK FOR KEVIN
Kevin was AMAZING. So helpful and real. Definitely feel like me and my dog actually matter vs just being a number. Thank you Kevin. You definitely make the difference between other pet insurance groups.
Insurer: Nationwide
By: Macy K
Completely disappointed in Embrace Pet…
Completely disappointed in Embrace Pet Insurance. I was a loyal customer for over 20 years. This year they increased my premium from $2748/yr for $8000 coverage to $6720/yr. Huge increase all at once. Embrace recommemded I increase deductible and decrease coverage. Absolutely ridiculous and offensive!
Insurer: Embrace
By: Kimberly
It was easy and simple
It was easy and simple. It made the process a great experience.
Insurer: Nationwide
By: customer
Frustrating, Complicated, and Contradictory Claims Process
We carefully chose this insurance for our puppy after doing a lot of research, especially to make sure his neutering medications would be covered. Unfortunately, the claims process has been one of the most frustrating and complicated I’ve ever dealt with. I filed a claim, and it took over a month before I saw in the app that it was denied because the vet records “weren’t received.” I never received any notice that the records were missing, and I would have sent them myself if I had. When I reopened the claim, I submitted the vet records personally and even received confirmation that they were received. Yet a week later, I was told the claim couldn’t be processed until the vet records were received even though receipt of them had been confirmed. Reopening the claim took several more months, and medications related to his neutering were denied as “routine care” despite being shown on the list of medications my policy covered. Responses to emails were often vague and took a week to receive. Because of these issues, we’ve since canceled our policy and switched to a different provider. I would not recommend this insurance.
Insurer: Pets Best
By: Brenna