209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Waste of money
Waste of money. Took over 3 months to process two of my claims and the first time they denied it because they claimed they never heard back from my vet with medical records but my vet confirmed with me that they had sent all medical records - could not get in contact with anyone from Pets best - did the same claim again and took another month, for them to just deny it again. When they denied the claim, they just copied and pasted words from their policy - nothing personal, doubt they even looked at it. They take the money from your account like clock work but they won't reply to you. I have sent over 5 e-mails, called multiple times and I have never gotten a response. I will be cancelling.
Insurer: Pets Best
By: Catie
Great Experience
Outstanding company with super friendly and knowledgeable staff. Process only took four days.
Insurer: Trupanion
By: Robert
Stay away!
Don’t choose this company, they will do everything they can and possible to deny your claim!!! Our 2 yr old cat got cancer and after much email and calling back and forth to figure out why the claim was taking so long they just wanted confirmation that we didn’t have our cat during a certain time period and he didn’t go to the vet during that time not that It affect our pet insurance. Then they now are saying a scar from a scratch he had gotten when he was 7 months old is a preexisting conditioning for cancer (lymphoma at that)
Insurer: Embrace
By: Charity
Quick response, easy to use & friendly
Our little poodle Millie jumped off bed and broke her front leg in Aug. We took her to ER at that day and scheduled following surgery and weekly review for her. Each time when we submitted claim to Healthy Paws, we can get very quick response (around 3 ~ 4 days at most). We once worried that ER fees & sugary fees (thousands of dollars) may need a long time to process and we might miss the card payment date. But it turns out there is totally no basis for that concern. We will definitely keep using Healthy Paws and recommend their team to our friends who have a pet : )
Insurer: Healthy Paws
By: Leah
So grateful for the Healthy Paws team!
I can't recommend the Healthy Paws team enough! Our cat Mac got an infection that put him in the hospital overnight. On top of being an emotional mess, we were worried sick about how we were going to afford his care. Healthy Paws reached out immediately to check on him (and us!) and put our minds at ease. What would have been close to a $1400 out-of-pocket expense was just a fraction of that, and the HP team continued to check in on us to ensure Mac was on the road to recovery. We were hesitant about getting pet insurance at first, but are so grateful we made the decision to go with Healthy Paws. Their mission to help homeless pets is the cherry on top of a wonderful organization.
Insurer: Healthy Paws
By: Susan
This was the smoothest insurance experience I’ve ever had!
Our experience with Healthy Paws has been outstanding. This was our first claim and it was so easy to submit it. Just take a pic of the bill and upload on the phone app and that’s it! Literally nothing else is needed, no explanation, no text entries or incident description needed... and the best part, we received our reimbursement within a few days. Highly recommended!
Insurer: Healthy Paws
By: Christian
PRUDENT PET IS AWESOME LEGIT AND REASONABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THE ONLY REASON WHY WE DIDN'T GIVE PRUDENT PET A 5 ***** IS BECAUSE WE FELT THAT ON OUR INITIAL CLAIM THAT THEY WERE A TAD BIT WAY TO SLOW IN RETURNING OUR PORTION OF OUR MONEYS BACK... NOW WE REALIZE US BEING A BRAND NEW CUSTOMER, THEY GOT TO DO ALL THERE DUE DILIGENCE IN CROSSING THERE TT'S AND DOTTING THERE II'S... SO THAT'S WHY WE ACTUALLY DIDN'T GIVE THEM A 2**!!!!!!!!!!!... LASTLY, THE 2ND. TIME THEY WERE A LOT FASTER IN RETURNING OUR PART BACK TO US.... ALL IN ALL WE WOULD RECOMMEND THEM TO ANYBODY FOR YA'LL PETS INSURANCE BECAUSE THEY ARE REASONABLE THAN ANY OTHER PET HEALTH INSURANCE COMPANIES!!!!!! BECAUSE WE DID DO A LOT OF SEARCHING AROUND THE INTERNET FOR THE BEST PRICE IN EVERYTHING WE WANTED FOR OUR LIL 💯% ESA PERSIAN CAT SPOILED FINACEY BEAUTIFUL BABY GIRL DAUGHTER PRINCESS DIVA MUSHY MUSHHHH BEAR🐻🐈😻😼😽😸🐱😹🙀😺🐻🙀🙀🙀🙀😸😺 THANKS SO MUCH PRUDENT PET AND WERE HAPPY TO BE WITH YA'LL FOR OUR LIL BABY'S PET HEALTH INSURANCE FOR HER!!!!!!!!!!!!!!😎🙏🏾 LISAMARIE, ESA MUSHY MUSHHHH BEAR🐻 AND SHELDON THOMAS.................... THE 3 BEAR'S FAMILY...LOL.....🐻🐻🐻
Insurer: Prudent Pet
By: LisaMarie Gruttadauria
Great service
Very good service. Easy to complete form. I was notified when they received my claim which I greatly appreciated and also when check would be deposited in my account.
Insurer: Trupanion
By: Barbara
Greatest and affordable Pet Insurance
I highly recommend Healthy Paws!! I adopted a kitten that turned out to have acute asthma! He is only 2 now with an ER visit every Sept/Oct at the turn of the season, due to Asthma attacks from allergies. The bill was way over $1K not to include meds. Healthy Paws deposited my reimbursement within days (less than a week) at 90% and for his meds as well. I would had never been able to afford his med bills without the reliability of Healthy Paws!
Insurer: Healthy Paws
By: Sommer
So grateful for the Healthy Paws team!
I can't recommend the Healthy Paws team enough! Our cat Mac got an infection that put him in the hospital overnight. On top of being an emotional mess, we were worried sick about how we were going to afford his care. Healthy Paws reached out immediately to check on him (and us!) and put our minds at ease. What would have been close to a $1400 out-of-pocket expense was just a fraction of that, and the HP team continued to check in on us to ensure Mac was on the road to recovery. We were hesitant about getting pet insurance at first, but are so grateful we made the decision to go with Healthy Paws. Their mission to help homeless pets is the cherry on top of a wonderful organization.
Insurer: Healthy Paws
By: Susan