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Got pre-approved for Mickey's surgery
Got pre-approved for Mickey's surgery. Scheduled a month later. Easy check out.
Insurer: Trupanion
By: Bob
Not recommended
Takes a minimum of 4+ Weeks to receive reimbursement. It can take 3+ weeks for them to even register that they have received your faxed claim. Categorizes pet issues incorrectly. Have twice reduced our coverage from 80% down to 50% because of claims we have made. We pay premiums for up to $5000 per condition per year and have not exceeded this amount. Poor customer service with extended phone waits and a call back system does not work. Emails can take weeks for them to return. Always have excuses for their poor service…
Insurer: Petsecure
By: Sue
Easy to use website
Easy to use website. Super quick reimbursement
Insurer: Embrace
By: Robert Johnson
BAD BAD insurance
Update of more poor experience with Trupanion 1/26/22: I was told an appeal would be done for my denied claim. After two months with no response of any sort, I gave them a call to see what's going on. As it appears, they took no further action towards my claim after pushing me to have them do the appeal on it and replying to my original review saying it was being done. Very upsetting and I feel like I've been swindled by an insurance company. 11/19 - As someone who works with insurance on the daily, I can tell you that this is not good insurance. I consider insurance bad when they do not reimburse the policy holder as they should. They will find whatever way possible to avoid paying out on a claim, as they did in my recent claim experience. I am working on filing an appeal to the claim, but canceling my policy immediately.
Insurer: Trupanion
By: Landon Bryant
I don't like that it doesn't cover…
I don't like that it doesn't cover regular vet visits and shots without paying extra and doesn't cover things like acl. I'm looking for a different insurance
Insurer: Spot
By: Fiona Cohen
Just filed our first claim
Just filed our first claim. The process was straightforward and simple. Reimbursement came quickly, highly recommended!!
Insurer: Figo
By: Stanley
True Companion's
The woman was friendly & very helpful, she made a stressful experience much less so
Insurer: Trupanion
By:
Love, Maddie
Trupanion allowed me to care for my 1.5 year old puppy in the best way possible. In 8 days we went from diagnosis to sadly having to put the puppy down with Lymphoma. In those 8 days we had multiple emergency vet visits, medication to include chemotherapy. We did everything we could for that sweet puppy to provide quality to her life. If we didn’t have Trupanion we wouldn’t have been able to financially take care of what needed to be taken care of. Forever grateful to Trupanion!
Insurer: Trupanion
By: