154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
The claim was processed quickly and the…
The claim was processed quickly and the reimbursement amount was very fair. Dealing with Pets Best is easier and better then the past insurance company I used for past dogs. I would highly recommend them.
Insurer: Pets Best
By: Raymond
Unbelievable customer service, compassion and wonderful costs and incentives. I am definitely canceling my former pet insurance.
Great customer service, options for coverage and incentives. Very pet parent friendly!
Insurer: Embrace
By: Frances Cosentino White
Very Helpful
Monica was extremely helpful with my policy selection. My intent was for a quote but she made it easy for me to decide
Insurer: Prudent Pet
By: Helen Harris
Delayed claims
Every time - not just once in a while - every time I put in a claim, I get an email back saying Pet's Best is experiencing a higher volume than usual and you are sorry the claim while be delayed. If it is EVERY time, that's not an unexpected high volume issue, that's the norm. Just be honest.
Insurer: Pets Best
By: Sherry
Your taking too long to process my…
Your taking too long to process my claims!!!!!!
Insurer: Pets Best
By: David
We learned the hard way
We learned the hard way about needing pet insurance. One of our dogs got into gorilla glue and we had to pay a lot of money for her surgery. After that, we got pet insurance. They have already paid us a pretty good amount for some of the following vet visits we had to have after this. They were pretty quick to respond and we got reimbursed within a week. Thank you!
Insurer: Pets Best
By: Kimmy Griffin
I am a new client that just signed up but…
I am a new client that just signed up but I’ve been working in Vet Hospitals for years and I’ve always said I would choose Trupanion over any of the other insurance companies. Everybody has their own experience and opinion but Trupanion was the company that most clients used and I saw all the coverage they gave their clients first hand. I get the initial 30 day wait seems to be an issue for people but I think it’s completely fair that you have a healthy pet going into this process. It sounds like the u happy people knew there was an issue before signing up and they are mad that their scam didn’t work on this company. Anyways, so far I have had to online chat once to fix my account and the experience I had with an employee was so great! She was just so helpful and extremely friendly.
Insurer: Trupanion Canada
By: Krystl Squires
We love Figo
We love Figo! Our 90 lb GSD, Zigi, was a puppy mill rescue and we've learned that anything that can go wrong with his health seems to. He has had multiple surgeries - some major, some not - most of which can be chalked up to a poor immune system, and Figo has been a bit of a savior for us. It's stressful and heartbreaking enough when your dog gets hurt or is sick but knowing the financial burden is going to be much less with Figo it takes that part of the stress away. We are very grateful.
Insurer: Figo
By: Annie
cannot get premium correct
cannot get premium correct, already unhappy
Insurer: Spot
By: Dawn Jones
A claim for medicine was recently…
A claim for medicine was recently denied due to a "pre-existing condition". That condition was an allergic reaction. Months ago my dog got a rash on his belly from the detergent I used to wash his bed. Last month the edge of his mouth on both sides swelIed up, become crusty and infected due to a food allergy. These 2 conditions are completely different and since allergies can manifest a myriad of ways from an enormous number of causes I think this claim denial is ridiculous. Especially considering the hefty premiums I pay, even with a high deductible amount.
Insurer: Pets Best
By: Margaret