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Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bait and switch they do not provide good service or reimbursement.
Healthy paws is the worst insurance you could possibly buy they do not provide what they say they do it’s Baden switch they charge you a fortune and they don’t provide any reimbursement at all in five years with my dog I have not gotten one dime $86 a month for two dogs a Doggo and a French bulldog and they provided no reimbursement at all unless your dog is run over by a car don’t expect to get paid normal wear and tear injections Cleaning’s infections they don’t cover a dime I would not buyThis insurance I would not buy this insurance bait and switch caveat on tour buyer beware
Insurer: Healthy Paws
By: Bait and switch they do not provide good service or reimbursement.
All claims for English Bulldogs will be deemed pre-existing
If you are trying to cover an English Bulldog breed I would recommend looking somewhere else. Before signing up I asked my vet if anything in my dog's file would appear to be preexisting and they said no. Then mostly everything I submitted for reimbursement was deemed per-existing and not covered. He had an un-diagnosed stomach issue and just needed new food and b12 supplement, nothing was covered for that. Eventually he needed cherry eye surgery and soft pallet surgery, none of that was covered. He ended up spending the night in the ICU after surgery, none of that was covered. It is also VERY difficult to get questions answered, 2.5 hour wait times on the phone and no direct email to get questions answered. When you are a new customer that is interested in a quote you will hear back but once you are a paying customer it feels impossible to get someone on the phone.
Insurer: Pets Best
By: Katie
Great Insurance - Gave my Girl a Chance
I think PetsBest is excellent insurance. I was able to upload files via the app and not overnight, but a quick process in reviewing and processing the claim was great. I never want anyone’s dog to have cancer and have a leg amputated. But this where I am at today. The doctors are saying that my little girl has gained another 4+ years in of life with the surgery. I thank PetsBest for their coverage. It gave her a chance that without insurance would have been hard to provide the care.
Insurer: Pets Best
By: Bill Turner
Very easy to use and understand the…
Very easy to use and understand the process for signing up and filing claims.
Insurer: ASPCA
By: Lori McDonald
Wonderful Company!
Pets Best has been wonderful to work with. We had the insurance for a few years when our 5 year old Goldendoodle Walter got diagnosed with an aggressive form of cancer. With all of the emotional distress this diagnoses caused our family, the last thing we wanted to worry about were finances and not being able to select the best treatment possible. Pets Best helped alleviate that financial stress and we were so thankful we had purchased the insurance. Unfortunately, Walter passed away soon after his diagnoses, as the cancer was very aggressive and no treatment was proving effective. Pets Best processed our claims as quickly as possible, and even sent us a sympathy card after seeing on the uploaded receipts that he had passed. On top of all of this, they included a check that reimbursed us for the remainder of the annual cost of the plan. This act of kindness went a long way, and we were so appreciative we were working with such a good company. We struggled a lot with the loss of our best friend, so anything to make the overall process easier meant so much to us. We would highly recommend Pets Best to anyone looking for reliable pet insurance.
Insurer: Pets Best
By: Sarah
Grateful to Healthy Paws!!!
We have had Healthy Paws for a few years and it has been amazing! Our sweet Maci has had 2 "ACL" surgeries in the last 7 months. Yes, I know it's not actually ACL, but it's easiest explained that way. We could not have done her surgeries and physical therapy without Healthy Paws. It's a great investment to help keep our Maci healthy! We are now adding our 2nd Goldendoodle on a policy!
Insurer: Healthy Paws
By: Crystal
No problems
No problems. Always happy to get some money back.
Insurer: Pets Best
By: Heidi Mayer-Beiersdorfer
Easiest Insurance Claim Ever!
Tilly had been struggling with a drug resistant bacteria in her left ear for a year. We had already done a surgery to remove the top part of her ear canal, in the hopes that it would make her ear issue easier to treat. After several more months of treatments and struggle, we needed to remove her entire inner ear. The surgery was tough, and her recovery was long but we got through it. The easiest part of the process was filing for reimbursement. We had an answer on coverage within 24 hours, and we also received a follow up email checking in on Tilly. We have had nothing but positive experiences in the 2 1/2 years we’ve had Healthy Paws. Although we’ve never needed it for our other pup, it’s a comfort simply knowing that it’s there, and that we can be assured of superior customer service. I rotos highly recommend Healthy Paws insurance for your pets.
Insurer: Healthy Paws
By: Angela
Use any other company
After few months cancelled my plan cause I found a different one that covered more for $5 more. I cancelled this but they still deducted the payment twice! Calling is a nightmare due to told times, emails never answered and claim took over 3 weeks.
Insurer: Hartville
By: amy
the representative I spoke to was so…
the representative I spoke to was so kind and loving. I lost my pet at 9 months old and broke my heart that I have been in tears. Kylo was so loving. Thank you Shelly
Insurer: ASPCA
By: Pilar Hernandez Castillo