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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

Your online submission of claims is not very good.

Your online submission of claims is not very good. It asks you the same questions that are on the claim and actually is hard to use.

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10

out of 10

I love a straight answer when I need one

I love a straight answer when I need one
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET:

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10

out of 10

I have not been able to log into my account in the last 4 weeks which has been very annoying.

I have not been able to log into my account in the last 4 weeks which has been very annoying. This is the reason I needed to call. I just attempted to log in again and was not able to do so.

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10

out of 10

Your website has been down for over a week making it impossible to sign into my account.

Your website has been down for over a week making it impossible to sign into my account. I have called twice regarding this and it is still not resolved.

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10

out of 10

One of the best decisions that we have made was to get pet insurance from Trupanion.

One of the best decisions that we have made was to get pet insurance from Trupanion. Thank you!

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10

out of 10

Great service however I cannot seem to get an answer on a claim from March.

Great service however I cannot seem to get an answer on a claim from March. I'll try again Monday.

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10

out of 10

The rep was very nice and professional.

The rep was very nice and professional. However, when I submitted a claim in the past, I was reimbursed very quickly. She explained that you are backed up with many claims right now and it may take more than a week from my call to process my claim.

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9

out of 10

I know that you do not cover an exam, but when a pet is brought to a vet with a definite problem, shouldn't that exam be covered.

I know that you do not cover an exam, but when a pet is brought to a vet with a definite problem, shouldn't that exam be covered. It is not a well exam.

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10

out of 10

Pleasant experience

Pleasant experience

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10

out of 10

We have recommended Trupanion to two of our friends and they are using your service!

We have recommended Trupanion to two of our friends and they are using your service!

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