215,882+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,882 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bait and switch at it's finest.
Buyer Beware!!! We got a service dog and thought that it would be helpful to get insurance for him since he does so much for me. We also got the wellness policy for him. We knew he was allergic to chicken, but soon found out that turkey was much worse when we had to pay $1,500 for an emergency vet. When we filed the claim, they paid very little of it because when he was a puppy he had worms from the breeder. They said that because he had diarrhea from the worms then it was too soon to pay a claim for his diarrhea for his allergic reaction to the turkey, even though it was a totally unrelated issue. We've had so many issues with them not paying our claims, and kicking back our wellness claims (even though they said we could buy vitamins at a pet store) because the vet needed to add more notes to their already clearly written receipt. We never received a discount for multiple pets since we added our second dog as soon as we got her a few months after my first service dog. We cancelled our policy after four years because they constantly increased the rates each year by a significant amount despite never paying a claim, and the dogs are now only four years old. They will live to be about 10-15 years old since they are Doberman Pinchers. We just got an email stating that they "inadvertently" charged us for another month of coverage even though we cancelled, along with 67 other people who also cancelled that month. They can't even keep their records straight after we dump them!
Insurer: Embrace
By: Jeanette
Very pleased with Pets Best
Very pleased with Pets Best. Quick to process claims, friendly and kind customer service people when you call them. Hold times are sometimes unpleasantly long, but that's becoming the norm for all phone-in customer service during Covid times. Highly recommend Pets Best. When renewal comes up, I plan to add the routine care coverage option as well, seems very reasonable cost (can only be added at policy renewal date).
Insurer: Pets Best
By: Robert
Outstanding coverage, customer service and claims processing
What outstanding service. My cat, Julius, has had skin problems since he chose me, several years ago. After exhausting all options, at his primary vet, I finally got him in front of a cat dermatologist. A week later his lab test results came in, and we have identified what ails him. He will soon be starting, what will likely be, a life-long regimen of allergy medicine that should help alleviate his symptoms. I can tell you that Healthy Paws has been fantastic throughout this journey. Having pet insurance has really helped. When the specialist vet tells you the cost, to figure it all out, is over one thousand dollars... knowing I had coverage was such a relief. I find it much easier to move forward with what will best help Julius, rather than being hyper-focused on the bottom line of cost. The claims process is extremely smooth. I scan my receipts and vet notes, for each appointment - and within a day or two my claim is completed and paid. Phenomenal. And for that I say THANK YOU. They allow me to focus on my cat's health.
Insurer: Healthy Paws
By: customer
Outstanding Coverage, Claim Processing and Customer Service
What outstanding service. My cat, Julius, has had skin problems since he chose me, several years ago. After exhausting all options, at his primary vet, I finally got him in front of a cat dermatologist. A week later his lab test results came in, and we have identified what ails him. He will soon be starting, what will likely be, a life-long regimen of allergy medicine that should help alleviate his symptoms. I can tell you that Healthy Paws has been fantastic throughout this journey. Having pet insurance has really helped. When the specialist vet tells you the cost, to figure it all out, is over one thousand dollars... knowing I had coverage was such a relief. I find it much easier to move forward with what will best help Julius, rather than being hyper-focused on the bottom line of cost. The claims process is extremely smooth. I scan my receipts and vet notes, for each appointment - and within a day or two my claim is completed and paid. Phenomenal. And for that I say THANK YOU. They allow me to focus on my cat's health.
Insurer: Healthy Paws
By: Ken
User friendly and affordable
The website was very informative and user friendly. The ability to set a deductible I’m capable of meeting that applies to a lifetime of illness rather than yearly is a great option.
Insurer: Trupanion
By: Jen
Awful Pet Insurance
Awful pet insurance. Save your money & avoid yourself tons of aggravation. Customer Service is completely lacking. Untimely claim processing, bogus denials. Many grievances, disputes, and appeals. I believe this pet insurance is about to go "belly-up" so Consumer Beware. If your in the market, do not consider ASPCA Pet Insurance as an option. C&F Insurance Agency administers the policies for this pet insurance. If you enjoy throwing away your hard earned money, then this is your best option.
Insurer: ASPCA
By: Violet Skies
They have no problem automatically…
They have no problem automatically taking your payments but when it comes to doing their job it takes more than 3-4 months to process a single simple claim! BEWARE!!!
Insurer: ASPCA
By: Shayra Lafuente
Very satisfied new customer!
You are very lucky to have your employee, Nick, on staff. So polite, courteous, respectful and very knowledgeable about your product. Great sales approach. Not pushy!
Insurer: Trupanion Canada
By:
When you love your pet it is a logical decision to have insurance.
When you love your pet it is a logical decision to have insurance. I never want to find myself in a position to not be able to afford to save my dog.
Insurer: Trupanion Canada
By:
Trupanion: a pet's companion
Very prompt. Feel like my pet and I have a friend who is there for us when we need it.
Insurer: Trupanion Canada
By: