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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Best Pet Insurance
MetLife pet insurance provides the coverage I need for my elder rescue dog. I do not find the app user friendly but no matter, just use the website is just as easy. Claims are easy to file as long as you obtain the SOAP notes from your vet. They have always been easy to communicate with whenever I needed, which is rare. Claims take a bit longer to process than they say, but they ALWAYS come through with the coverage they promise. I am completely satisfied with this company and always sing their praises at my vet and with my pet parent friends.
Insurer: MetLife
By: Julie
Very easy to communicate and claims are…
Very easy to communicate and claims are taken care of fast
Insurer: Spot
By: Ihar Shtyk
Embrace was amazing!
Our dog has always been very healthy however, the past 6 months she had several unforeseen medical issues. We submitted several claims to Embrace following and ACL tear and mass cell growth. The claims were processed very quickly with incredible customer service. LOVE embrace!!!
Insurer: Embrace
By: wendy chamberlain
Rapid resolution and payment of claim
Rapid resolution and payment of claim. Easy process too!
Insurer: Spot
By: David Bauer
Met Life has processed all our claims…
Met Life has processed all our claims in a timely manner. It is easy to submit a claim on their website and follow up as needed.
Insurer: MetLife
By: DeAnna Kope
Great Claims Process!
Very easy claims process and quick payment!
Insurer: Spot
By: Pleased Customer
Easy claim submission and timely…
Easy claim submission and timely reimbursement
Insurer: MetLife
By: Michele
Reimbursement was made sooner than…
Reimbursement was made sooner than expected. Thank you .
Insurer: Spot
By: Marie Garcia
Excellent customer service
I started my journey with Fetch Pet Insurance by completing an online quote. Followed up by phone to inquire about the AARP discount. Aileen was excellent to work with. She had all of the quote information available and answered my question about the AARP discount. Unfortunately, when I tried to give my AARP number to Aileen, wallet wear and tear rubbed all the numbers off the card. She was very patient as I tried other ways to get the number which I was not successful in doing. She was able to find another discount that matched the AARP discount and applied that to provide me with a final quote. I was very happy with the final numbers and am now part of the Fetch Pet Insurance family thanks to Aileen's excellent customer service and providing a great experience.
Insurer: Fetch
By: Scott
The agent was thorough and efficient.
The agent was thorough and efficient.
Insurer: Nationwide
By: customer