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Pet parents across the U.S. and Canada have left over 209,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very helpful.
Very helpful. Vets staff was not.
Insurer: Trupanion
By: Christopher
Very Happy to Have Trupanion Insurance!
Trupanion has set up a very simple process for submitting claims. The appeals form/process, however, is confusing, thus only a 9 rather than a 10 above. Ines has been Very helpful, patient, kind, and understood my questions.
Insurer: Trupanion
By: Argyris
The price has increased significantly.
The price has increased significantly.
Insurer: Trupanion
By: Linda
Good Trupanion People
My CSR was Dan and he was extremely professional, helpful, and friendly. He was able to explain all my options clearly and in detail, covering many points that I myself had not considered, making me very comfortable going forward.
Insurer: Trupanion
By: Richard
I think it is a very reputable company with fair prices and now that I have interacted with Daequan I can add that your customer service department is great.
I think it is a very reputable company with fair prices and now that I have interacted with Daequan, I can add that your customer service department is great.
Insurer: Trupanion
By: Elizabeth
I read the Trupanion insurance guides carefully before selecting a plan but didn't realize that my emergency costs would be significantly higher: each emergency visit also involves a non-covered exam fee.
I read the Trupanion insurance guides carefully before selecting a plan, but didn't realize that my emergency costs would be significantly higher: each emergency visit also involves a non-covered exam fee. I chose a $200 deductible, thinking that exam fees were for routine preventative care. Instead, I should have planned on ~60% higher costs in the event of an injury. $200 deductible (lifetime, but per-incident) + $125 exam fee (per visit).
Insurer: Trupanion
By: Kyle
I have had 2 other pet insurance companies with prior dogs and have had issues with each.
I have had 2 other pet insurance companies with prior dogs and have had issues with each. Other than not paying for examinations, Trupanion is amazing and simple. I was reimbursed SO promptly that my head spun!!!
Insurer: Trupanion
By: Mary Ellen
I feel increasing my dogs insurance by $ 10.
I feel increasing my dogs insurance by $ 10.00 a month is outrageous, my personal medical insurance didn't even increase like that. I feel trupanion gives you a good rate the first year then lookout.
Insurer: Trupanion
By: Martin