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Awesome as always!
Awesome as always!
Insurer: Trupanion Canada
By:
Customer service people are exceptional!
Customer service people are exceptional! Payment of claims is exceptional! Rates are affordable! We recommend trupanion to anyone consider pet insurance, it¡¦s not an option but a necessity! Trupanion allowed us the freedom to save our 11 month old Great Dane two years ago! A bizarre autoimmune reaction that can happen to any pup nearly took him from us, without proper medical experts to diagnose and treat him we would have lost our beautiful big boy. After $48,000 in treatment all within a matter of days, this is put behind us with no I¡¦ll effects. Claims were paid by Trupanion directly to VCA in less than a minute in every case. We were left at ease to focus on our pup because Trupanion had our back and saved his life! Can¡¦t recommend them enough
Insurer: Trupanion Canada
By:
Quick and easy
Easy to do. Quick response. All was very clear and user friendly. Pricing was good.
Insurer: Trupanion Canada
By:
Great experiences with Trupanion…
All of my experiences with Trupanion have been excellent. When I use a vet that has the Trupanion software, Trupanion pays the vet directly which is very convenient. When I submit invoices from vets that do not have the software, the responses and payments are quick. Trupanion does a good job of explaining why something is not covered. I very much appreciate the $700 deductible per condition, especially since my dog Bowie has had a continuing respiratory condition year after year.
Insurer: Trupanion
By: Kleio
Keith Pinckney was very professional…
Keith Pinckney was very professional and pleasant! He is very thorough.
Insurer: Prudent Pet
By: Jacqueline Amaro
Trupanion has been amazing, quick and caring.
I am so happy I purchased the Trupanion insurance. The staff are caring and very quick at filling the claims. Almost losing your fur baby is so hard but the stress over the cost is so difficult but having piece of mind with animal insurance is wonderful. I will recommend this insurance to everyone I speak to.
Insurer: Trupanion
By: Sheri
Avoid PETS BEST
Shifted from FIGO to Pets Best after FIGO changed underwriters and raised premiums for less service. This was a mistake, Pets Best have paid nothing on every claim, from regular checkups to non wellness appointments. Worse of the usual Insurance crap, finding every little technical wording to deny everything, what the hell am I paying for if you find some excuse to deny every claim. I'm not a pet owner whose at the Vet every 2 weeks nor is my dog sick often, basic kind of nail bed infection or issue with a tooth kind of visits. Took 6 WEEKS to even process my latest claim and denied everything, half of which under "wellness" checks not covered even though the vet bill clearly states Non Wellness visit, now I have to ring them and argue with some poor phone worker about all this stuff AGAIN. Waste of time, avoid Pets Best at all costs.
Insurer: Pets Best
By: Brenton
Dishonest about deductibles
So my dog goes through a surgery that costs $876 and for the first time I file a claim. They say there is a $700 deductible on our policy. They divide $876 by 2, make it $438, and apply two instances of the 438 towards 2 $700 deductible! Is this how deductible works? not in any other life I have lived. The lady on the customer service team literally tells me every case has a deductible! so if tomorrow my dog becomes sick with a new case, there is another 700 that we need to meet! Just want to make sure those reading comments know how this works. It's unfortunate that I switched to Trupanion and will switch out of it some time soon.
Insurer: Trupanion
By: Atabak
Was an ASPCA guardian member for years…
Was an ASPCA guardian member for years so when recently rescued 2 dogs who needed a home thought we would try ASPCA pet insurance. What a mistake. Of course, even though they had been fostered/in apparent good condition 3 yr olds, we needed to update vaccines, do wellness visits & do dental maintenance. We received small reimbursements for what was covered but when the vet discovered several loose teeth requiring removal it has been a nightmare of ASPCA Pet Health “Insurance”emails claiming they have not received my repeated supply of all medical records, even after I requested they reply as “received”and have sent them multiple times. On hold for hours on service line, never able to speak with someone. Recording says they are managed by large insurance companies and not ASPCA.
Insurer: ASPCA
By: Monica
Thank you Trupanion, you save my Dogs life and possibly my marriage.
Woke up to find blood filled vomit on our rugs and a very sick boy. We did go to the local vet and paid $100 for a check up, antibiotics, and something to coat the stomach - and advice to wait and see. Listless for days our normally bouncy boy just lay there. Decided to take him to a Vet hospital - blood work, an ultrasound later - we were at $1200 - with a $1000 deductible - insurance seemed irrelevant at that point, but then we learned something was blocking Peeve's intestine and surgery would be required. A child's plastic food toy later removed and a new total bill on about $5000 ... at pick up I mentioned we had the insurance and within minutes and direct billed our new total was $1750 (Deductible + 10% + taxes). Honestly - if we didn't have the insurance - I likely would have paid the $5000 - but had it been more - my wife's heart may have broken as we faced a financial reality despite our love of Peeve. I will so happily continue with Trupanion - I really hope we just pay them with no further need such that Trupanion returns to profit on Peeve and so the company continues to assist without hesitation others.
Insurer: Trupanion Canada
By: David