Great customer service!
I called in with coverage questions and received great customer service! She was very knowledgeable about my policy and left me feeling like she loved my dogs as much as I do!
- INSURER:
PetPartners
- POSTED: 01/16/2018
- BY: Jaime
- BREED: English Bulldog
- AGE OF PET: 0 - 3
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Fast, efficient, caring coverage
As always the Embrace staff quickly and efficiently reviewed our claim. Their communications expertly guided us through the process which provided us peace of mind with regards to our dog's well being.
- INSURER:
Embrace
- POSTED: 01/16/2018
- BY: Aaron
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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When I downloaded the claim form...
When I downloaded the claim form I was not able to fill it out online , and attach the photo of the itemized bill and email back to claims department .
- INSURER:
AKC
- POSTED: 01/16/2018
- BY: Ron
- BREED:
- AGE OF PET: 0 - 3
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Great insurance!
Great insurance! People are really nice. Never have any problems and paid for claims right away.
- INSURER:
Trupanion
- POSTED: 01/16/2018
- BY: Gail
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Happy to know that my dog is protected
I'm happy to know that my dog is protected. I've looked at several policies before choosing this and I've made the right choice.
- INSURER:
AKC
- POSTED: 01/16/2018
- BY: Rene
- BREED:
- AGE OF PET: 0 - 3
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I appreciate so much that the rep...
I appreciate so much that the rep did not put any pressure on me. He simply answered my questions and explained politely and concisely!
- INSURER:
AKC
- POSTED: 01/16/2018
- BY: Alicia
- BREED:
- AGE OF PET: 0 - 3
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Typical insurer games - deny claims, make policyholder jump through hoops
My dog had a reaction to his rabies vaccine while at the vet & was given an antihistamine to treat the reaction. The claim was denied on the grounds that it was a wellness visit, not an accident, injury or sickness. The claim was only about $25 and the time & effort that it would take to file an appeal with them just isn't worth it. If this is how they nickel & dime policyholders on a $25 claim, I can only imagine the games they play when the claim is hundreds or thousands of dollars. Stay away from this insurer.
- INSURER:
ASPCA
- POSTED: 01/16/2018
- BY: Arthur
- BREED: Boxer
- AGE OF PET: 0 - 3
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The best company
Not only did healthy paws save us a lot of money but they also emailed us to find out how milo was doing. I think this is the best company for pet insurance. They paid out 2 claims in 2 years without giving us a hard time. They also have a heart.
- INSURER:
Healthy Paws
- POSTED: 01/16/2018
- BY: SHARI
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Long time customer
I have had several pets insured by Embrace for the past 15 years. My current pet has a brain tumor. It is comforting to know I have the insurance. All claims but one (just needed a quick phone to get resolved) has been handled quickly and checks issued within a week.
I would and have recommend Embrace to others.
- INSURER:
Embrace
- POSTED: 01/16/2018
- BY: JJ
- BREED: Schnauzer
- AGE OF PET: Over 11 years
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Very sweet
Kathleen was so very sweet and was so helpful that she provided information I didn't even know I needed!
- INSURER:
Trupanion
- POSTED: 01/16/2018
- BY: Barbara
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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