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I'm a new dog mom and the process of…
I'm a new dog mom and the process of researching and deciding on insurance was very important to me. Spot has delivered and even the claims process is easy and fast. Thank you for doing what you say you'll do...
Insurer: Spot
By: Malikah Evans
I love TRUPANION PET INSURANCE.
I am so impressed with TRUPANION PET INSURANCE. The customer service is great. The response time for claims is almost immediate and they cover almost anything you can think of. And they even have fun events on their website sometimes! They really are wonderful.
Insurer: Trupanion
By: Valerie Lindenberger
Was good at first but...............
Was good at first but very displeased with the high increases and they just tried to get out of paying $68 for a claim { Anesthesia }which was needed for the procedure. If I had not said something of course they would not have paid. Their rep agreed that it was a mistake. After 1 1/2 months of submitting my appeal, not one single word or response to emails. This is terrible service.
Insurer: ASPCA
By: John Alfieri
Best around always ready to help and…
Best around always ready to help and comfort you during a crises Highly recommend
Insurer: Trupanion
By: Jennifer Lembo
Frustrated
Going to seriously have to look at other options with a refund of $10 what’s the point plus my payments are going up another $20
Insurer: Trupanion
By: James
Easy to work a claim
Easy to work a claim. Staff friendly and ready to help.
Insurer: Embrace
By: Margaret
BUYER BEWARE:
BUYER BEWARE: I enrolled this morning, and the quote that was generated gave me a price for a plan that was supposed to give an 80% reimbursement, only have $250 deductible, with no max payout limits. However, once I finished setting up payment info and creating my account, I decided to take a look at the policy details. The plan that was given to BOTH my pets was only 70% reimbursement, had a $500 deductible, and no mention of no max payouts (which I assume means there's probably a fairly low cap on the maximum payout as well). In short, a totally different plan from the one I paid for. Called customer service, was hung up on. Called again for a supervisor, and he told me the one they were enrolled in, the lower tier, was the only plan available. Excuse me- probably a silly question on my part, but if the 80% plan wasn't even available for my pets WHY DID YOU ADVERTISE AND OFFER IT TO ME? I believe that they are intentionally defrauding their customers. Please consider other insurance. Customer service was booty, too. EDIT: I want to respond to their response so everyone can see and isn’t fooled. All of the info they described- my zip code, pet age, etc. was entered prior, rendering their response totally useless. The issue, to be clear, is that after generating my quote, selecting the plan, and making payment, I was automatically shifted to a lower, less desirable plan but still paid the same premium that was quoted for the higher plan, Do not fall for their attempts at misguidance in the above reply, I have photo and video evidence of the FRAUD that is occurring from this business.
Insurer: Healthy Paws
By: Wes T
Prudent Pet Insurance has been great…
Prudent Pet Insurance has been great with covering my English Bulldog. They are easy to communicate with and always pleasant. Their monthly pricing is fair and claims claims process smoothly. I am happy that I chose Prudent Pet for Montgomery.
Insurer: Prudent Pet
By: Josh L.
I'm new but so far the customer service…
I'm new but so far the customer service has been great
Insurer: ASPCA
By: Carlton Little
Helpful
We are new pet owners and new to the pet world. We did our research on Figo and decided to go with them as our little fur babies pet insurance. We recently just went to the vet to get some shots and we used the chat with agent to figure out how to file the claim. It was fast and easy!
Insurer: Figo
By: Jennifer