5
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5
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5
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5
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5
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Premiums
Trupanion premiums just went up by 50% per year. I know they need to adjust but not 50%. If your dog has allergies then literally any skin condition is blamed on allergies and seen as a pre-existing condition. Have never had to claim for anything major and hopefully never will but it will be interesting to see if we get any reimbursement. Dental - if your dog has just a minor amount of plague then it is a pre-existing condition. We are keeping our policy for now with the highest deductible but if the premiums go up again, it will not be worth it.
- INSURER: Trupanion
- POSTED: 01/10/2018
- BY: Zelda
- BREED: Miniature Dachshund
- AGE OF PET: Over 11 years
5
out of 5
Fast response time!
Trupanion is always so fast to email me with all the invoice refunds and many more. I am always so happy and appreciate Trupanion a lot. Yes, it is more expensive per month as it ages but it is worth it with my Roxi dog! This is the first time I could call you about the Gentle Vet invoices that were not being sent well to Trupanion since they had different customers. So I appreciate all you could help me with and calling the Gentle Vets! Hope Gentle Vet does it back to normal to Trupanion.
Thank you very much. Much Aloha, Lindy
- INSURER: Trupanion
- POSTED: 01/10/2018
- BY: Lindy
- BREED: West Highland White Terrier
- AGE OF PET: Over 11 years
5
out of 5
5
out of 5
Rep was fine
The rep. was fine but you need to empower them to take & resolve minor appeals. It is embarrassing to have to repeatedly ask very busy veterinarians to call or write justifications for their orders. It is the single reason none of my friends will get pet insurance. Their experience, and to a degree mine, is that the inevitable hassle is not worth their time.
- INSURER: Trupanion
- POSTED: 01/10/2018
- BY: Lana
- BREED: Cocker Spaniel
- AGE OF PET: Over 11 years