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Our Tails Are Wagging
My dog is what is known as a frequent flier at the vet. Although she was a "free" pound dog, she has cost us $3,000 in the last six months. The last trip to the vet was because she got into some raw meat and got a parasite that she also gave to me. The only way I am able to keep my sanity is through Spot. I get my reimbursements pretty quickly and customer service is pretty good.
Insurer: Spot
By: Saturday Willis
As a veterinarian, I would not recommend this company to anybody
I am a veterinarian at a large tertiary referral hospital. I have Healthy Paws insurance for my own pet and owed a pretty hefty bill after her amputation surgery following a cancer diagnosis. As an employee of the hospital, I receive a benefit from the university that I work for towards the bill. The benefit is 20% and Healthy Paws covers 80%. To be clear, I am not making money off of this, it basically just helps cover the cost of the bill. Healthy Paws has always acknowledged this in the past and has taken into account the benefit. After my dogs' most recent surgery, Healthy Paws was only covering 80% of the bill AFTER my benefit, leaving me with approximately $4,000 to cover on my own. After discussion with them, they agreed that they had taken this into account in the past and would go back and review charges. Following this, they sent me a BILL for $625.25 saying that the past claims were all reviewed in error and now I OWE them money. So in addition to them stealing my benefit, they also are now charging me for THEIR error. I am absolutely disgusted with Healthy Paws. When this company started, they were much more responsive, claims were faster, and they were compassionate. If you are considering this company LOOK ELSEWHERE. I am a veterinarian and can't even afford my dogs bill because of Healthy Paws. I'd recommend TruPanion or NationWide in the future, as many of my pet parents have had good success with them.
Insurer: Healthy Paws
By: Alyssa
SPOT ON
The price is good and the wellness plans put money in our pocket each time we take our two Aussies to the vet. Claims are paid promptly and they have fast service on live chat. There's not much more you can ask for than that.
Insurer: Spot
By: Rusty
Countess von Noodles Is Eternally Grateful
Countess von Noodles looks the dog park. Unfortunately, the dog park does not always love her back. We took her to get her zoomies out after New Year's. Someone awful person left broken glass everywhere. Countess von Noodles had to get seven stitches. Not a great way to start the year. :( Spot took care of everything. Here's hoping there aren't anymore nasty surprises for the rest of the year.
Insurer: Spot
By: Anais
Simplest process I’ve been through
I’d recently purchased a policy with Spot for my dog Chauncey. Chauncey is a little older, so the vet bills have added up over the years. I got Spot pet insurance about 5 months ago & thank goodness I did. Chauncey had accidentally swallowed a sock and the surgery was around $2,700 just before Christmas!! I was able to get 80% of that back with Spot and I couldn’t be happier. 10/10
Insurer: Spot
By: Kevin
SPOT ON
The price is good and the wellness plans put money in our pocket each time we take our two Aussies to the vet. Claims are paid promptly and they have fast service on live chat. There's not much more you can ask for than that.
Insurer: Spot Canada
By: Rusty
Countess von Noodles Is Eternally Grateful
Countess von Noodles looks the dog park. Unfortunately, the dog park does not always love her back. We took her to get her zoomies out after New Year's. Someone awful person left broken glass everywhere. Countess von Noodles had to get seven stitches. Not a great way to start the year. :( Spot took care of everything. Here's hoping there aren't anymore nasty surprises for the rest of the year.
Insurer: Spot Canada
By: Anais
Simplest process I’ve been through
I’d recently purchased a policy with Spot for my dog Chauncey. Chauncey is a little older, so the vet bills have added up over the years. I got Spot pet insurance about 5 months ago & thank goodness I did. Chauncey had accidentally swallowed a sock and the surgery was around $2,700 just before Christmas!! I was able to get 80% of that back with Spot and I couldn’t be happier. 10/10
Insurer: Spot Canada
By: Kevin