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Intelligent response to my query; recognition of the problem; a solution to the problem; empathy to my situation.
Intelligent response to my query; recognition of the problem; a solution to the problem; empathy to my situation....damn...but you should give this very polite & knowledgeable young lady a significant pay raise!
Insurer: Trupanion Canada
By:
It was a simple question and Devon was able to respond quickly
It was a simple question and Devon was able to respond quickly
Insurer: Trupanion Canada
By:
It was easy to sign up. It took minutes and I found it easy to get information
It was easy to sign up. It took minutes and I found it easy to get information
Insurer: Trupanion Canada
By:
Its easy to upload the receipts and the communication with trupanion is transparent and timely
Its easy to upload the receipts and the communication with trupanion is transparent and timely
Insurer: Trupanion Canada
By:
Easy signup
Prompt replies. Automatic vet payment. Information provided seems comprehensive.
Insurer: Trupanion Canada
By:
The coverage is great deductible is great and the customer service is excellent so far from the time of registration to now answering questions regarding submitted claims
The coverage is great, deductible is great and the customer service is excellent so far from the time of registration to now answering questions regarding submitted claims
Insurer: Trupanion Canada
By:
They are always caring and helpful.
They are always caring and helpful. I really like the direct billing.
Insurer: Trupanion Canada
By:
Trupanion has always been very quick with their reimbursements & very polite & efficient at answering my questions/concerns over a number of years for a number of different pets!
Trupanion has always been very quick with their reimbursements, & very polite & efficient at answering my questions/concerns over a number of years, for a number of different pets!
Insurer: Trupanion Canada
By:
Very happy.
Very happy. I did not have to submit any paperwork and the cheque came to me within a week.
Insurer: Trupanion Canada
By:
Very simple and easy to make my claim.
Very simple and easy to make my claim. The touch checking back with me to see how things went with my dog was appreciated. Thanks so much.
Insurer: Trupanion Canada
By: