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I am very happy with the customer…
I am very happy with the customer service at ManyPets. My claims have been processed in a timely manner. I feel reassured knowing my cat Bell Pepper is insured through ManyPets!
Insurer: ManyPets
By: Paula Smith
Worst pet insurance ever
Worst pet insurance ever. Hardly worth it. They didn't cover my dog's neuter under the regular pet insurance but under another benefit of wellness. Everything was covered under wellness, an additional add-on benefit. I ended up paying them $90 a month and then wellness was tapped out on regular things like shots before my dog's neuter came up. I ended up cancelling with them after the neuter and they sent me a bill for the rest of the year... for the next 6 months of wellness. They sent me an email saying I could pay in one large lump sum or they would send me to collections. They sent me this on a holiday. I cancelled a little after Christmas. Here it is, almost two weeks later and they jump the gun to send a notice out like this. I have never been sent to collections or received a threat like this. It is unethical for them to cancel and not tell me they would be charging me for the next 6 months. To send out a threatening email like this, two weeks later, lets me know what kind of company they are.
Insurer: Embrace
By: Joy Katherine
Any excuse to put limits on your pet
Riley had eaten something metal during Xmas claim was not covered but because I reported it she had gotten sick and because I was upfront about her history they claimed it was a pre existing condition and it was not. Gastro intestinal cover a lot of issues thankfully she grew up and is way better but horrible insurance
Insurer: Pets Plus Us
By: Kevin
They make filing a claim easy
They make filing a claim easy and effortless and payments are prompt. Most of the customer service reps are great. Had one the other day that was short and curt. The representative from my home state is about the best customer service rep I have ever dealt with, she took time to explain things and was very courteous would highly recommend.
Insurer: ManyPets
By: Bonnie
GREAT
Embrace Ins is the best one to get,Embracers work hard to get all your ⁵problems solved,all Embraces are great,knowledgeable, understanding,and resloves the pronlem with your claim.
Insurer: Embrace
By: Nancy
All positives - not negatives whatsoever! Great team and service.
Try them for sure - you'll be pleasantly surprised.
Insurer: Pets Plus Us
By: Bob
The fine print makes it worthless
In my opinion, this company is incompetent and verging on fraudulent. Their promotional material says that their plan "covers new accidents and illnesses." That's not true. They do not cover veterinarian charges, which are the bulk of what you pay if your pet is ill or injured. This is incredibly misleading and makes their insurance policy almost worthless. One day later: It's nice to see that Healthy Paws is monitoring this, even on a US holiday. Because you've engaged, here are a couple of hypothetical situations for you to answer: 1. Insured pet is injured and needs urgent care at a 24-hour vet. Bill has charges for the vet and for x-rays. What's covered? (Ignore deductible and co-pay - we know those will be paid by pet owner.) 2. Same situation, but pet needs surgery. Bill has charges for the vet, x-rays, and surgery-related items like drugs and disposables. What's covered? After you reply (of if you don't) I'll post the answers I got as a Healthy Paws customer.
Insurer: Healthy Paws
By: Randy Levine
Easy claims process
Easy claims process. Knew exactly what was eligible and the exact amounts were approved quickly and payment was received in less than a week.
Insurer: ManyPets
By: Donna
ManyPets has been a lifesaver
ManyPets has been a lifesaver. I did a tooonnn of research on pet insurance and finally landed with them. I'm so glad I did. I have an 8-month-old puppy who eats things he shouldn't. We've had a potential obstruction (wasn't), an almost sago palm poisoning (he was fine), and an intestinal infection, all in the span of about 5 months. All visits totaled over $2,000. They covered every claim quickly and without issue. They offer a 100% reimbursement option, which is really really nice. The only downside I can think of is they pay by physical check. I wish it was a direct deposit situation. However, they're extremely quick, and the turnaround time is a week or two usually.
Insurer: ManyPets
By: Tiffany Graves