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Amazing customer service when I called and payment was fast
Amazing customer service when I called and payment was fast
Insurer: Trupanion Canada
By:
Becca was very helpful and nice!
Becca was very helpful and nice! She was prompt with her follow up actions and answered my concerns.
Insurer: Trupanion Canada
By:
Sign up was easy
Sign up was easy and cute, peppered with pet turns of phrase. I hope that when we need to use the insurance it is just as easy.
Insurer: Pumpkin
By: customer
Good offering compared to the competition.
Your product is very interesting with the wellness package that seems to cover more than most for a reasonable price. However your price varies daily (per your claims) and the first time I checked, I got a quote of around 25 dollars and change, and ever since the quote has between 27 and 28. Disappointing.
Insurer: ManyPets
By: Victor
Trupanion is helping me with Biggie fight his liver problem at a 90% back from his very expensive medication. I highly recommen
As far as I'm concerned there isn't another insurance for pets that comes close to Trupanion. At a young age Biggie was diagnosed with a liver disease. He will be able to get the help he needs to try and get his liver figured out. Thank you Trupanion Cheryl
Insurer: Trupanion
By: Cheryl
I am so disappointed with this company…
I am so disappointed with this company and work in the insurance field I took this policy due to the good reviews. I purchased this with my dog when I first got him. My dog is very well cared for has been to the vet for all his check ups physicals nail clippings. My dad recently passed away from Covid so I am unable to obtain some of the records but I do have the records from day one of all his care and all the dates he was there and all that was done. I did not have any written notes from the vet so they are denying my claim. It was a minor claim very small $300 I’ve been paying for the coverage for two years. They would not help me in anyway and I found every time I called the service people were not very nice. Needless to say I had to cancel the coverage because obviously they are not going to cover any claims without these doctors notes that I cannot obtain because he passed away.
Insurer: Healthy Paws
By: Cassandra Kortlang
AKC Pet Insurance is Top Notch
AKC Pet Insurance makes the process to upload a claim on their website, super easy and quick!
Insurer: AKC
By: Cassie T
Sent in my claim via email and was paid…
Sent in my claim via email and was paid very promptly. No hassle, quick and easy.
Insurer: ManyPets
By: Kathleen Zenz
Questionable or the worst pet insurance
Trupanion is one of the worst experiences we’ve had in regards to insurance coverage for our pet. In our case we have a 6 year old Pit Bull / Dachshund mix. Like most dogs she loves to chew things and sometimes ingests things. Prior to our enrollment with Trupanion on 11/2019 we had our dog at the Vet for a procedure to remove a sock and feminine product (tampon). In her 4 years of existence at the time she had only been to the Vet one other time from chewing on a Smoke Flavored Femur bone. Which we discovered on the internet is bad for dogs and many dogs end up in the Vet after chewing on them and ingesting them. On 11/19 after spending $4000 on the procedure to save our dog we decided to look into insurance. Unfortunately we signed up with Trupanion. After explaining to the representative of Trupanion why we were seeking coverage and explaining the entire scenario to her we asked if it happened again would it be covered and she stated yes! Since 2019 until now, Jan 2022, she has only had one incident on12/21 that required her to have a n endoscopy to remove a foreign object from her stomach. We filed a claim and the first thing they did is deny the claim, claiming more information of my dogs medical history was required. Upon telling them you have all her history as she was never seen for anything else they denied the claim again a week later stating it is a incident that has occurred 2 times prior. Totally inaccurate as the first one was a femur bone. They basically take your money, know your dog’s history tell you “yes you’ll be covered”, then deny you with no recourse but legal action.
Insurer: Trupanion
By: David Nubla