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I haven't used the service yet
I haven't used the service yet. But signing up for the insurance was easy, and I feel so far that I have made the right choice in insurance coverage for my horse.
Insurer: ASPCA
By: Elizabeth Balok
Great coverage but slow claim processing
The coverage and price is great, but it takes a long time to be reimbursed after submitting a claim. Like months. Customer service is always very nice
Insurer: Pets Best
By: Claire W
Best insurance
I have used several different pet insurances and PetsBest has been the best by far. Easy to submit claims on line and claims are processed quickly and fairly.
Insurer: Pets Best
By: David
Helpful
Helpful, fast, convenient, easy to understand.
Insurer: Pumpkin
By: customer
I did a compare with several companies…
I did a compare with several companies for insurance for my new kitten. These guys had the best rate for 100% coverage, $250 deductible... hope its good if we ever need to use it!
Insurer: ManyPets
By: JC DSM
Trupanion is a life saver!!!
Trupanion makes claims easy!! When caring for a sick pet, knowing that you have reliable insurance makes a world of difference. Highly recommend!!
Insurer: Trupanion
By: Aimee
Amazing customer service
I called the Furkin customer service line and had a wonderful experience with Catherine. She helped get me the answers I needed that I wasn't able to find on the website, and patiently walked me through steps to set up direct deposit and other requirements. Thank you, Catherine! That was the best customer experience I've had in a long time :)
Insurer: Furkin
By: Jocelyn
Great customer service
Great customer service. They followed up with a call to see if I had any questions. This company is very professional.
Insurer: ASPCA
By: Thea Kimura
You would be better off not buying insurance than using HealthyPaws
Avoid using this company. They will gladly take your monthly premiums, but as soon as you need to file a claim be prepared for never ending red tape and apathy the likes of which could not be imagined. Apparently it is no one's job over there to actually help anyone out or do more than answer a phone and say they cannot help. One guy even claimed that no one in their company has a direct line to claims processing. Interesting. It is understandable that you would need to upload medical records to process a claim, but be aware that they make it impossible to successfully get that information to them. I uploaded over 31 records, had my vet send the information requested in and Healthy Paws kept telling me those were the wrong ones. Apparently you cannot find the correct ones. Save your money and spend it elsewhere, this was the worst customer service I have experienced.
Insurer: Healthy Paws
By: Eddie
Easy going path to enroll ours pets.
Easy going path to enroll ours pets.
Insurer: ASPCA
By: Alejandro Jimenez