154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 14, 2025

Appreciate the Help

We've been having a bit of a run of health issues and Pumpkin has been a great help in the healthcare plan.

Insurer: Pumpkin

By: _Ms.Pepper

Verified August 14, 2025

Great on everything fast easy and…

Great on everything fast easy and affordable

Insurer: Nationwide

By: customer

Verified August 14, 2025

Pumpkin is awesome!

Pumpkin is awesome!! Always easy to use. Make a call the reps are always helpful and are kind and courteous

Insurer: Pumpkin

By: Angie

Verified August 14, 2025

Always get quick responses to my claims…

Always get quick responses to my claims and repaid timely. I am very happy with the service I receive from Pumpkin.

Insurer: Pumpkin

By: Susan

Verified August 14, 2025

Usually very fast with getting my claim…

Usually very fast with getting my claim submitted and money back in my pocket. Had a double refund once that was a little inconvenient, but they helped me a long the way.

Insurer: MetLife

By: Chrissy M.

Verified August 14, 2025

loyal trupanion customer 15+ yrs

I have been a loyal trupanion customer for over 15 years with multiple pets. Comparatively speaking it is more costly however you pay for quality and consistency to pay claims quickly they have never denied any claim I have filed and they have easily saved me prob over 25 k over the years so yes you pay for what you get I absolutely love that their deductible is per CONDITION not per incident so once you meet that deductible you met it for life. I also love how it will cover breed specific common conditions as long as they are not preexisting and they will cover medications. My late pekingese was on medication for chronic obstructive lung disease for six years every single month helped with those cost. I also love that they will give you a prior authorization BEFORE you shell out a ridiculous amount of money and you can count on them to follow through and reimburse you so that gives you peace of mind that they truly have your back and you can rely on that

Insurer: Trupanion

By: Mary Jo

August 14, 2025

Best Customer Experience

My initial phone call to Embrace to my customer service representative was impressive. She display great empathy for my situation and put me at ease, excellent communications and checks for understanding me and the procedures/process I needed to follow. I would hire this person to represent me!

Insurer: Embrace

By: Yoshimi Core

August 14, 2025

Answered all the questions that I asked…

Answered all the questions that I asked her very professional very kind a wonderful person to speak with

Insurer: Fetch Canada

By: Sal

August 14, 2025

More than a dog , they are our fur baby

My golden retriever Aurora was diagnosed with a heart condition. Thanks to trupanion I was able to get all the tests and treatment that she needs. She had to go through a few trials of different mediations until they were able to find one that worked. This was a very stressful period, but thankfully, her vet bills were not one of the stresses. Always got a friendly and helpful rep anytime i called with any questions who were super helpful. My Aurora will be getting a little puppy brother this fall and you can bet he will be added to trupanion. They understand that it’s more than a dog they are our fur babies

Insurer: Trupanion Canada

By: Angela Caron

August 14, 2025

Don't get scammed with this shameful…

Don't get scammed with this shameful company, find dmore known and reputable insurance for your pets, IF you need to get one. I didn't have time to search and compare, so I signed up and graded my package to cover for my cats spayed. It came out to $500, but they only covered $40. I called to ask for details, but all she said was yea~yea~ its unfortunate, I'm so sorry, but unfortunately that's the coverage. She just repeats 'yea~unfortunately, yea~ yea~ unfortunately that's all it covers" like a broken radio! True pilot review looks fake, do a little research, you can see how bad this company is with similar stories as mine, that with Any package you choose, they pretty much cover NOTHING for your pet. It's no use having an insurance, its better to pay out of pocket for once every few months visits for kitties and 1 or 2 visits per year for grown pets. Getting my kitty spayed cost close to $500, this insurance WITH spayed coverage, covers $40 from total, $40 dollars. This is not a typo, I didn't miss another '0' at the end of $40. Useless and a waist of time with this company. Customer rep also sucked, Really, if you don't want to stress with nonsense, just look else where, Prudent pet insurance is time waisted, money waisted!!

Insurer: Prudent Pet

By: KuKu

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