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Overall very pleased with Embrace
Overall very pleased with Embrace. Their policies are comprehensive, reasonable, and easy to understand. Had some trouble initially with getting some claims processed. Unsure why it took so long, but they were eventually taken care of. Filing this last claim was extremely easy! We'll see how long it takes for them to process. Also my premium suddenly and inexplicably increased by $14/month recently! Still trying to find an explanation on their website...
Insurer: Embrace
By: Louise Smart
Simple the bestalways…
My experience with Pumpkin is always great! Much better than any healthy insure se I had for myself! Thank you for your amazing job and professionalism.
Insurer: Pumpkin
By: Nanda
Appreciate the Help
We've been having a bit of a run of health issues and Pumpkin has been a great help in the healthcare plan.
Insurer: Pumpkin
By: _Ms.Pepper
Great on everything fast easy and…
Great on everything fast easy and affordable
Insurer: Nationwide
By: customer
Pumpkin is awesome!
Pumpkin is awesome!! Always easy to use. Make a call the reps are always helpful and are kind and courteous
Insurer: Pumpkin
By: Angie
Always get quick responses to my claims…
Always get quick responses to my claims and repaid timely. I am very happy with the service I receive from Pumpkin.
Insurer: Pumpkin
By: Susan
Usually very fast with getting my claim…
Usually very fast with getting my claim submitted and money back in my pocket. Had a double refund once that was a little inconvenient, but they helped me a long the way.
Insurer: MetLife
By: Chrissy M.
loyal trupanion customer 15+ yrs
I have been a loyal trupanion customer for over 15 years with multiple pets. Comparatively speaking it is more costly however you pay for quality and consistency to pay claims quickly they have never denied any claim I have filed and they have easily saved me prob over 25 k over the years so yes you pay for what you get I absolutely love that their deductible is per CONDITION not per incident so once you meet that deductible you met it for life. I also love how it will cover breed specific common conditions as long as they are not preexisting and they will cover medications. My late pekingese was on medication for chronic obstructive lung disease for six years every single month helped with those cost. I also love that they will give you a prior authorization BEFORE you shell out a ridiculous amount of money and you can count on them to follow through and reimburse you so that gives you peace of mind that they truly have your back and you can rely on that
Insurer: Trupanion
By: Mary Jo
Best Customer Experience
My initial phone call to Embrace to my customer service representative was impressive. She display great empathy for my situation and put me at ease, excellent communications and checks for understanding me and the procedures/process I needed to follow. I would hire this person to represent me!
Insurer: Embrace
By: Yoshimi Core