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Customer Service
Great customer service, very patient and I felt that they actually cared for my pet
Insurer: Trupanion
By:
have used for over six years and every experience or contact has been outstanding.
have used for over six years and every experience or contact has been outstanding.
Insurer: Trupanion
By:
I always get good service.
I always get good service.
Insurer: Trupanion
By:
I am always amazed with the service and care that trupanion provides.
I am always amazed with the service and care that trupanion provides. They quickly renew claims and reimburse expenses. The app is so easy to use. When my puppy was hospitalized, they called me late at night to assure me that his tests would be covered and asked how he was doing.
Insurer: Trupanion
By:
Easy start up
I did everything online and normally it can be very trying to get online forms completed with out a hassle but I had no issues going through the process, it was very simple and made the start of this process a positive one.
Insurer: Trupanion
By:
Skeptical optimist
I got the impression that you'll actually pay out if there is a claim. Expensive, but reminds me of "you get what you pay for." Time will tell.
Insurer: Trupanion
By:
I have had only positives experiences with trupanion and their employees
I have had only positives experiences with trupanion and their employees
Insurer: Trupanion
By:
I need a different policy.
I need a different policy. I have brought 2 dogs to the vet and nothing on either visit had been covered. Not one cent!
Insurer: Trupanion
By:
I'm a first time pet insurance customer and my experience was fast and efficient.
I'm a first time pet insurance customer and my experience was fast and efficient. I'm really happy that I chose TruPanion.
Insurer: Trupanion
By:
In a horrific stressful time where I couldn¡¦t think of anything but the care of my dog Trupanion made life less stressful.
In a horrific, stressful time where I couldn¡¦t think of anything but the care of my dog Trupanion made life less stressful. Easy communication, super fast responses. My vet said they got a return email within three minutes when they submitted the claim. All while we were waiting in the parking lot at the emergency vet to be admitted. I thought it was going to take a long time and it was instant. The two people I spoke with at Trupanion were amazing, asked about my dog and answered my question quickly. I am so happy I was recommended Trupanion and I am so happy that I chose them for my pets insurance.
Insurer: Trupanion
By: