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I have had wonderful experiences each time I have submitted claims for each of our two dogs. I appreciate their quick responses. The only thing I wish they covered was spaying and neutering (I've read that some companies can cover those). Thank you and we will continue to be loyal customers moving forward.

Have been submitting claims for about 5 months and so far I have been happy with the way they have been handled.

I submitted a claim for my 3 year old lab who ate something she wasn't supposed to--- unfortunately that's what labs do. :) I took her to the emergency vet hospital where she was initially treated with charcoal and then on iv fluids for 2 nights. I submitted a claim after she (thankfully) recovered and Healthy Paws paid it very quickly. Healthy Paws also followed up with an email (during a weekend) to see how she was doing. I am extremely impressed with both the claim process and the customer service follow-up.

I have paid a fortune to Nationwide over the last several years - they barely cover anything. I get checks for ridiculously small amounts of money which cover hardly any of the expenses and bills that the average 13 year old dog will incur.

As I am walking through the aging dog experience for the first time, it is so comforting knowing that Nationwide is there for us! Would highly recommend them, great customer service, great coverage, great peace of mine!

Clearly, you people don't know what you are doing! You sent me a lovely inquiry about Cooper's recent vet visit via email. The vet visit WAS NOT for Cooper, but, for my OREO, who passed away on 1/27/18. I have been with Nationwide (Veterinary Pet) for a very long time, before pet insurance became fashionable! I was always impressed with the service and speed of claim processing. This time, someone definitely dropped the ball and totally messed up 2 final claims which I had submitted for her and NOW THIS! Maybe Nationwide should either check their employee's work to ensure that these upsetting mistakes don't occur. I just lost my pet- to add MORE frustration and grief to the situation by receiving erroneous claim determinations and inquiries from Nationwide simply complicates things! More compassion definitely is warranted on your part!

I was recommended by a friend to try this insurance after my puppy cost me $750 for an emergency vet visit. I reviewed several companies and found that Nationwide would work best for me. I chose the Wellness plan. The amount I would pay in a year would pay for itself if i kept up with her immunizations and check ups including flea, tick and heartworm treatments. I would also be covered if i had another emergency visit. I got the 100% wellness plan and I will definitely refer Nationwide as a premier insurer for anyone's precious fur baby.

Nationwide Pet Insurance has been amazing! From applying, to submitting claims, to accepting payment, and reviewing explanation of benefits, this process could not be easier. It's so reassuring to know that they are helping me provide the best care possible for my boys!

I feel like there are grey areas to the contract where my pet isn't covered but thought she would be. An upcoming dental bill makes me question if I should continue with the policy.

I feel like there are grey areas to the contract where my pet isn't covered but thought she would be. An upcoming dental bill makes me question if I should continue with the policy.