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Easy to sign up with friendly service
Customer service was quick, prompt, knowledgeable and friendly
Insurer: Trupanion Canada
By:
I just have to say it was a very smooth and hassle free experience start to finish
I just have to say it was a very smooth and hassle free experience start to finish
Insurer: Trupanion Canada
By:
It is frustrating to understand how…
It is frustrating to understand how this insurance works. I brought my dog home from the breeder in Missouri and decided to get pet insurance for him in case anything happened. He was having some bowel/vomiting issues after a week or so of being with me. I decided to get him checked out but I was still in the waiting period so I went to the vet but did not send in a claim since it had not been at least 2 weeks. He was still having some issues so I went back to the vet 2 more times over a 4 week period. I spent close to $1000 dollars for tests and sent in those 2 claims. I expected at least some of them to be covered because it was well after the waiting period. I ended up receiving only $40 back for a vaccine since I had wellness coverage but all the other tests were denied for reimbursement because it was considered a pre-existing condition. What is the point of having the insurance if you wont cover anything?
Insurer: Pets Best
By: Kenneth Luschei
Trupanion always there for our Rosie
Our poor little Westie has had to have her second knee surgery! Trupanion has always been there for Rosie and the coverage and care they provide is so valued and second to none! Thank GOD for the existence of Trupanion, the service and care could not be better❤️
Insurer: Trupanion
By: Frank
Monica was so friendly and helpful
Monica was so friendly and helpful! I have never bought pet insurance before so this was all new to me. Hopefully I won’t need to use it but it feels good to know I have it if I do.
Insurer: Prudent Pet
By: Kathim
Completely exceeded my expectations in…
Completely exceeded my expectations in all aspects. Especially in terms of making a claim. Takes no more than a couple minutes and they follow up directly with vet if they have any questions regarding the claim/treatment. We’ve made a dozen or so claims this year and each one was closed within a couple days and not once did we have to do anything other than submit the claim.
Insurer: Figo
By: GL Carmel Valley
We need Healthy Paws to keep Liam safe, health and happy
We love Liam as if he were our child. We rely heavily on Healthy Paws in Liams health care. Healthy Paws is quick to respond and provides excellent coverage for Liam. We have had Healthy Paws since Liam was born and will continue to keep them as Liams health care provider. They have never let us down
Insurer: Healthy Paws
By: Karen
2nd best thing we've ever purchased
2nd best thing we've ever purchased, 1st best was our puppy. Trupanion has been by our side from day one and they have been the greatest. Taking the financial burden away when your best friend is ill or injured is worth millions. They have helped us numerous times and I can not thank them enough! They are very customer / pet friendly and easy to work with. THANK YOU Trupanion for all you have given to us!!
Insurer: Trupanion
By: Margaret
I signed up my two cats
I signed up my two cats two years ago. My previous cat passed away after a long and expensive illness. One of them has recently been having urinary issues, and the claims process is very easy. It's great to have some help with the vet bills.
Insurer: Trupanion Canada
By: Caprice Stone
The few claims I submitted took a very…
The few claims I submitted took a very long time to process. They said they had requested more information from my Vet but my Vet had no record of any requests. I ended up doing all of the leg work. Do not even hope to get through on the phone, it simply won't ever happen. You have to do all of your communication by email and hope they respond to you. In the end, the high limits and high denials did not make the policies (for 2 dogs) worthwhile. I am not renewing for the second year.
Insurer: ASPCA
By: Greg Valentine