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Great customer service
Took me a little bit of a learning curve for submitting documents but phone representatives were always helpful. Claims were paid promptly.
Insurer: Fetch
By: Karen Hensley
When calling i received good advise and…
When calling i received good advise and suggestions making it easy to sign my puppy up.
Insurer: Prudent Pet
By: Stacey Knepple
while the insurance seems promising
while the insurance seems promising, they are very slow to process claims and it appears more difficult than anticipated to get things covered and guidance of procedure for claims and how their program works is lacking. As Someone who tries to be on top of things, this has proven a challenge, but the help staff has been kind. so far does not feel like it has been worth the efforts but maybe time will prove that wrong.
Insurer: Pets Best
By: Chelsea Spoonamore
Online process and rates
Online process was easy and rates are reasonable will add to this after my pets visit the vet.
Insurer: ManyPets
By: Cathy B.
Worth the investment
I've never had pet insurance before, but after a neighbor incurred a large vet bill after a Coyote attacked their dog, I decided it would be worth looking into. After researching the various companies and the policies they had to offer, Lemonade had the best policy fit for what I was looking for. About 6 weeks after I got the policy, our dog got injured at the dog park and the claim process has been very smooth.
Insurer: Lemonade
By: Kristine
Trupanion pet insurance is absolutely the best insurance on the market today.
My dog, Theo, has had several illnesses and accidents since he was a puppy. He has had two major surgeries. He is my family and I would do anything for him. Throughout all of his ordeals Trupanion has been terrific. They pay claims very promptly. I cannot say enough good things about this company. It is nice to know that while I am under a great deal of stress caring for my sick dog, I do not have to worry about the expenses associated with his illness. Thank you, thank you, thank you!
Insurer: Trupanion
By: Lynda
Completely satisfied with this company for SEVERAL YEARS!
We have an 8-year old golden retriever with several ongoing medical conditions, AND he is a scoundrel and eats everything and thus has had TWO blockage surgeries. Healthy Paws has been a life savior, literally, each time. I could not have spent so much money without knowing I would be getting much of it reimbursed. We have probably spent over 15K on this dog and I love him dearly and am so grateful to Healthy Paws for providing such excellent coverage and response times since he was a puppy. HIGHLY RECOMMEND THEM!
Insurer: Healthy Paws
By: Stefanie
This company is a scam!
At first, I thought this company was great. I started a policy after paying out of pocket for a major surgery. I paid $50-65 a month for 5+ years before I had to actually submit a claim. My dog had ripped out his teeth and the claim for the initial vet visit went through just fine because they knew I hadn't met my deductible. When I filed a claim for the surgery to fix his jaw and teeth, they took 3 MONTHS to process it and then came up with an excuse that they can't cover it because his teeth hadn't been professionally cleaned. NOBODY from customer service was willing to help me. I ended up paying $2500 out of pocket for a surgery that should have been covered by my 90% policy and the trauma he endured. I tried to resubmit the claim explaining that they had categorized it incorrectly and they deleted the claim without ever contacting me. I could not despise this company more. They got thousands of dollars out of me over the years but refused to help me when I actually needed them.
Insurer: Pets Best
By: Jacquelyn