154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 19, 2022

Review of our claim took almost a…

Review of our claim took almost a month. Received EOB but still waiting for check! We have been with Pets Best for 9 years and the service just gets worse. My renew premium is over $2700 but at this point I can't change companies because of my dog's age, etc. It's a shame. This used to be a very good company.

Insurer: Pets Best

By: Meredith Schreiber

Verified February 19, 2022

First claim-no problem

First claim after 2 years. No problems with filing and shocked at how quick it was paid out.

Insurer: Embrace

By: Jackson

Verified February 19, 2022

Embrace is Amazing.

Embrace has been amazing. My new puppy has had issues all year from unknown allergy’s and a virus. I have submitted every claim online and received immediate responses every time. This last time was quiet expensive and in less than a week I received my reimbursement from my visit. This insurance company is amazing and I am so happy after researching many companies that I chose Embrace. I love this company and highly recommend.

Insurer: Embrace

By: Sandi Gartin

Verified February 19, 2022

Very nice experience with Healthy Paws.

Our cat Pepper broke his leg in December and needed surgery. It was a heartbroken time for us. There were so many things to worry about from finding a hospital that could schedule surgery quickly to concerning if he could get fully recovered from the injury. But fortunately, we don't have to worry too much about the financial burden because we purchased health insurance when we brought Pepper to our family. The first reimbursement took a few rounds of communication because of the requirements of medical records. But the reimbursement arrived swiftly after there is no issue with documents. The reimbursement for later medical costs was simple and easy. Now we could see our little angel could happily jump and climb just as before. I am very satisfied with their efficient and responsive service.

Insurer: Healthy Paws

By: W. J.

Verified February 19, 2022

Very nice experience with Healthy Paws.

Our cat Pepper broke his leg in December and needed surgery. It was a heartbroken time for us. There were so many things to worry about from finding a hospital that could schedule surgery quickly to concerning if he could get fully recovered from the injury. But fortunately, we don't have to worry too much about the financial burden because we purchased health insurance when we brought Pepper to our family. The first reimbursement took a few rounds of communication because of the requirements of medical records. But the reimbursement arrived swiftly after there is no issue with documents. The reimbursement for later medical costs was simple and easy. Now we could see our little angel could happily jump and climb just as before. I am very satisfied with their efficient and responsive service.

Insurer: Healthy Paws

By: Wen

Useful
February 19, 2022

Easy to access, frustrating simplification of reason for vet care

The turn around time for processing was much quicker than expected and the submission process was quick and easy. I only gave 3 stars out of 5 because I wasn't considered for reimbursement for dental cleanings. While I do understand that dental cleanings are normally routine, in this case my vet told me to schedule meelo for dental work to address the absorptive lesions and potential additional issues. Meelo is a young cat for whom I provide at home teeth brushing, so this dental work incident was definitely not routine at her young age.

Insurer: Pets Best

By: Megan Hahn

Verified February 19, 2022

Very easy to access

Very easy to access , to get insurance for my dog

Insurer: ASPCA

By: Darlene Yount

Verified February 19, 2022

Glad to have insurance for my new…

Glad to have insurance for my new kitten Thank you

Insurer: ASPCA

By: Laura Hildreth

February 19, 2022

Trupanion is a Pet Owners BEST FRIEND!!!

My wife and I brought home a puppy Border Collie Mix about 16 months ago. Having spent a fortune on Veterinary Services over many years, we decided to purchase pet insurance. Long story short, our puppy wasn't overly healthy and over the last year and a half has needed consistent care. Thank God for Trupanion as they have been helping us every step of the way. Their staff is extremely warm, compassionate and beyond helpful. We have received swift notice of monies being deposited into our accounts and there is always someone to be in contact with. We truly feel as though Trupanion Pet Insurance as a company is a Best Friend to us and our pet. If 10 is a highest rating then we we give them a 100+ !!!

Insurer: Trupanion

By: Joseph

Useful
Verified February 19, 2022

The lady on the phone was nice

The lady on the phone was nice! But I wish your hours of phone service was larger! I am in Hawaii and had to talk to the lady at 6am hahah

Insurer: Prudent Pet

By: kealia DiFilippo

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