154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 13, 2025

Fetch has been a lifesaver..

Fetch has been a lifesaver, literally, for my baby girl Rorschach. Anytime I needed help, Fetch has been there to answer questions, help with claims and even calm my nerves. Today Carey helped me with an issue so quickly and professionally while still reassuring me that Fetch is there to help. I've already recommended Fetch to family members, and I'll keep it up!

Insurer: Fetch

By: Robyn Olson

August 13, 2025

Amazing customer service!

Amazing insurance, amazing customer service! Carey was super helpful with a billing issue I had! I refer Fetch to everyone!

Insurer: Fetch

By: Mads

August 13, 2025

Best Customer Service Ever!

I had such a wonderful experience working with AMANDA MELLO! This was my first time looking for pet insurance for my new kitten, and she made the whole process so easy and stress-free. She patiently explained my options, answered all my questions, and helped me choose the best plan for my kitty’s needs. Her friendly and caring attitude really made me feel supported. I truly appreciate her help and would highly recommend her to anyone!

Insurer: Fetch

By: Jady LI

Verified August 13, 2025

Quick review of claims

Quick review of claims

Insurer: Pumpkin

By: Ray

Verified August 13, 2025

So responsive and prompt

So responsive and prompt. Steady claim service. Friendly customer service.

Insurer: Nationwide

By: Margaret Back

August 13, 2025

Working With Amanda Mollo

Amanda was very pleasant and professional in out conversations. I had a number of questions during the phone conversation and afterward in e-mails. Amanda answered all my questions very completely and checked back to make sure that her answered fully addressed my questions. All-in-all a very positive experience.

Insurer: Fetch

By: Perry Young

Verified August 13, 2025

Excellent service

Excellent service. Incredibly quick payment of claims. Easy to use.

Insurer: Trupanion

By: John N.

August 13, 2025

I have used this company for many…

I have used this company for many years. I also used another company previously with other pets so am familiar with insurance companies. You need to understand how they work or you could be upset. And for any orthopedic issue they want an initial exam by the vet indicating no hip or shoulder displasyia, etc. or any pre-existing conditions. Also, no allergies or will be considered pre-existing. Not like human insurance. Seems unfair. This is why I don’t adopt senior pets, unfortunately. 30 day waiting period and no pre-existing conditions. My insurance on my 2 dogs is significantly higher this year and they are only 10. I say this because my large dogs usually live till 14 years. I’ve had this insurance since adopting them at 2 years. I feel they are fair and the process is simple.

Insurer: Embrace

By: Judy Ostertag

August 13, 2025

Great Pet Insurance

So pleased with USAA Embrace Pet Insurance! I have a 3 month old puppy and the first few claims were processed so quickly and direct deposit showed up right away! Easy online submission of claims and great customer service!

Insurer: Embrace

By: Laurie Davies

August 13, 2025

Fetch is quick to process claims and…

Fetch is quick to process claims and customer service is always very quick, kind and helpful.

Insurer: Fetch

By: Erin Yang

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