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It is so nice to be able to talk to a real and very nice person on the phone!
It is so nice to be able to talk to a real, and very nice, person on the phone! I've had to call several times to get all my questions answer. The insurance representative could not have been more patient or helpful.
Insurer: Trupanion
By:
Murphy’s covered!
The registration process was quick and painless! The pricing options were clear, there were ways to call or chat, and setting up auto pay was simple.
Insurer: Trupanion
By:
New member
What it covers is reasonable and affordable up front.
Insurer: Trupanion
By:
Not impressive with the poor telephone assistance when I tried to add a second pet to my existing policy.
Not impressive with the poor telephone assistance when I tried to add a second pet to my existing policy. Individual could have explained better why they could not use the code from my vet after the 24- hour time limit.
Insurer: Trupanion
By:
Our experience could not have been better.
Our experience could not have been better. Thank you for taking the worry out of our experience.
Insurer: Trupanion
By:
Representative caring and extremely helpful.
Representative caring and extremely helpful.
Insurer: Trupanion
By:
Super helpful and super understanding and informative.
Super helpful and super understanding and informative.
Insurer: Trupanion
By:
The claims process is so easy especially being able to do it online and receive text message updates.
The claims process is so easy, especially being able to do it online and receive text message updates.
Insurer: Trupanion
By:
The mobile site is missing some functionality and some of the pages don’t load any of the relevant information.
The mobile site is missing some functionality and some of the pages don’t load any of the relevant information. But, I’ve had no issues with the actual service
Insurer: Trupanion
By: