Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,139

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
1

out of 5

POSTED: | BY: steverino

Highway Robbery

After being a PURE PROFIT customer with them for over a year (not a single claim) they decided to raise my rates about 50%.What business on the planet in the middle of a recession drives away paying 'pure profit' customers with 50% price increases? Unless one of my dogs had a catastrophic illness or injury I would have never put in a claim -- I may not ever have to file a claim, with my deductible all normal vet bills would have been paid by me anyway. This company is run by morons.
5

out of 5

POSTED: | BY: Janis

claims: paid as per terms

Lyra is the newest member of my family and adopting her was a no brained. However, being close to retirement, I was concerned about vet bills for her later years on a fixed income so I set about to try to find decent insurance and compared all that I could online. I settled on Trupanion partly due to the straightforward, easy to understand terms and partly due to the 90% coverage with choice of deductable. I never expected to have claims so soon, but Trupanion handled the claims in a professional and timely manner while keeping me in the loop at all times. The expected amount arrived within 2 weeks and I'm very pleased with the company so far. So much so that I'm now considering adopting another cat so she can have someone to grow up with. Sadly, I don't expect either my 21, 17, or 15 year old to be around for very long after I retire...
5

out of 5

POSTED: | BY: Kathy

Excellent Service

WOW I have been in member services for over 30 years and your employees all receive the five diamond award for service. We adopted our dog as a rescue in October 2010. In April she had a cranial ligament tear from playing at the dog park. My first call was to Trupanion. Your forms were easy to complete, your service reps were easy to talk with and we had an immediate response by e-mail and by phone. It had only been eight days after her surgery when we received our 90% refund.
5

out of 5

POSTED: | BY: PD

Thank God for Trupanion!

I typically do not take the time write reviews. However, I had to write one because of the awesome service I received at Trupanion. This is my first experience with having pet insurance, and all I have to say is I am SO glad I got it. Some friends just don't understand why I got pet insurance for my lil guy, but believe me - if you would do anything for your dog/cat like fork out all your savings to make them better when they are ill...trust me, get pet insurance. It is a peace of mind and worth it. The cost of vet services are so expensive. Unfortunately my lil guy has gotten pretty sick in the last couple months and was diagnosed with gastroenteritis with a probable ulcer. I had to go to the vet twice and both those visits were approx. $400. I was impressed with the processing of my claims and it wasa lot faster than I expected. Once you submit your claim, Trupanion e-mails and contacts you that they received it. They also send you another notification when the claim is under review. I received my check within 2 weeks. Things I do like: Trupanion keeps you updated along the way and they are clear on the break down of costs of what they cover and if you met your deductible. My only minor complaint is that I wish they would cover the consultation/examination/recheck fees as every visit to the vet is pretty costly and this alone ranges from $50 - 60. Otherwise Trupanion cover everything else - 90% of it which is GREAT. Overall I am very satisifed with my experience with Trupan
5

out of 5

POSTED: | BY: Amanda

Good Insurance

I have never used pet insurance before, so I have nothing to compare it to, but so far Trupanion has been great. My dog has been diagnosed with kidney stones and Trupanion has helped with the medication and monthly U/A checks. They pay fast and the process is easy. Good to have peace of mind.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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