5
out of 5
POSTED: | BY: Kurt &
Fantastic Customer service
Trupanion has been a pleasure to deal - we are mid-way thru a very long recovery of our Dog Maddy after 2 torn CCLs...preparing for her second surgery in the weeks ahead. Trupanion has been a supportive & compassionate insurer allowing us to focus on Maddy's recovery & rehabilitation. The staff has been very helpful, informative & pleasant - we are pleased to see a company take what they do seriously & strive to maintain transparency in their policy - be consistent in the coverage you signed up for & not blind side you with hidden fees or rate increases because your pet has had an accident. Well done, your group is top notch in our books & we will continue to share our great experience with other pet owners!