Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,189

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Kip

Trupanion emergency insurance saved our Cleo

Our 8-year-old Saluki mix was hit and pinned under a car, resulting in internal injuries, numerous cuts and abrasions and a huge area of burned skin on her side. We rushed her to our emergency veterinarian, where she underwent a splenectomy, transfusion and other procedures to stabilize her. After two days she was transferred to the ICU of the veterinary hospital of the University of Pennsylvania for intensive treatment, a process which is still ongoing after more than a month. We were covered by Trupanion insurance, which reimburses 90% of costs for emergencies. They have been completely supportive in covering all claims to date, promptly and without question. We truly owe our dog's life to them, because without their support we would have had no choice but to euthanize her. I have recommended this company to many friends, who have had similar experiences with them.
4

out of 5

POSTED: | BY: Sarah

Overall very good

Very quick payment and updated emails. 90% payment as stated. Disappointed to learn that the deductible has to be paid per condition.
4

out of 5

POSTED: | BY: Heather

Better than the rest!

I have had Trupanion for many years for my two cats. You think that you would never need it but after a month of being enrolled in Trupanion Insurance, one of my cats had a seizure. Knowing that she was covered, I was able to tell the Vet to do all necessary tests with piece of mind that I would be reimbursed for covered expenses. I wouldn't have had that choice had I not chose Trupanion. Over the past few years, with ongoing treatment for my cat's seizure disorder including medication, covered expenses have been reimbursed within no time. It usually only took 2 days!! Thank goodness for Trupanion!
5

out of 5

POSTED: | BY: Edward

My Vets (all of them) said They're the Best.

My senior dog is in his final days and without this company it would be extremely difficult to make his transition comfortable. Their process is unbelievably simple and reliable. I will always have dogs, and as a responsible father to the animals I love, I will always have Trupanion.
4

out of 5

POSTED: | BY: Suha

it's great

my Ollie had a growth on his front paw. Trupanion helped me by reimbursing everything except for the exam. i like it so much but i think that one thing should be changed. they should make a new rule: "exams related to an injury or illness that are new and not pre-existent should be covered" if they did that, they will be the best insurance in history!
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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