5
out of 5
POSTED: | BY: John
Easy and fast with exceptional follow through
The vet submitted the claim via fax after business hours. The next day were were notified the claim had been received. The following day we were notified it was paid with a summary. The same thing happened when the second vet involved faxed a claim. Great customer service and constant follow-up. Wish our own human medical insurance worked so well.